Mobile Logo is not appearing after update

Home Forums Legacy Support Support queries How-to & Troubleshooting Mobile Logo is not appearing after update

Viewing 15 posts - 1 through 15 (of 18 total)
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  • #65660
    squallhajime
    Spectator
    Hi Support, the logo is not appear on mobile phone please help thanks and regards
    #65666
    squallhajime
    Spectator
    attached mobile logo issue. I have cleared cache. below is the access: FTP Username: [email protected] FTP server: ftp.acestudyonline.com FTP & explicit FTPS port: 21 password: (8_^Oi+,bSZ, URL: https://sipmm.acestudyonline.com WP Admin Username: test WP Password: test@112233 Please help.
    #65847
    H.K. Latiyan
    Participant
    It seems like the image is not present in the folder, so just go to wplms->header->upload mobile logo, and first remove the logo and then again upload the logo and save changes. Let me know if this helps.
    #66002
    squallhajime
    Spectator
    Hi Support, it is already uploaded and clear cache but it is still the same. It was fine before the update. Please help on this. Thanks and Regards.
    #66146
    H.K. Latiyan
    Participant
    Ok checked your site and found the issue with the code of https. I have made some changes in the code and this fixed the issue with the mobile logo. Please check and confirm.
    #66154
    squallhajime
    Spectator
    Please advise if the change made is permanent and will be overwrite in the next update. thanks and regards
    #66323
    H.K. Latiyan
    Participant
    We will be adding this in the next update of the wplms theme.
    #66824
    hillsforfingers
    Spectator
    Hi guys, I'm too having the httpss problem with the new mobile logo, which is breaking my checkout. Can you let me know where to locate this issue and fix it for myself or apply a quick fix? Thanks.
    #67041
    H.K. Latiyan
    Participant
    @hillsforfingers: The issue here was related to the https:// site only. So if you are also using the https:// then replace the init.php file from the wplms/includes folder with the new init.php file present in the attachment.  
    #67156
    ulyssesw
    Spectator
    Hi Latiyan, Im also having the same issue of not having my logo on mobile version. Now its showing wplms logo. Im having a https site too. I have replaced the init.php file in the wplms-includes folder. But i can't upload the logo in my wplms-header-upload logo for mobile. Regards.
    #67202
    H.K. Latiyan
    Participant
    @ulyssesw: If the logo is not uploading then refer: https://wplms.io/support/knowledge-base/logo-and-favicon-not-uploading/
    #67319
    ulyssesw
    Spectator
    Hi Latiyan, I have already followed the steps in the tutorial before sending the message. This is what i have done, with attached screenshots. Step 1: Go to WPLMS - Header - Upload Logo for Mobile (See screenshot 1). Step 2: Choose the logo image and click "Show". Step 3: Click on "File URL" and click "Insert into Post" (See screenshot 2). Step 4: Im back to the image selection page again, I scroll to the bottom and click "Save all changes" (See screenshot 3). Anything i have missed out?? Regards.
    #67364
    H.K. Latiyan
    Participant
    Ok Please share the site url and the admin credentials to check the issue on your site.
    #67376
    ulyssesw
    Spectator
    This reply has been marked as private.
    #67451
    H.K. Latiyan
    Participant
    No there is no reply with the login details.
Viewing 15 posts - 1 through 15 (of 18 total)
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