Home › Forums › Legacy Support › Support queries › How-to & Troubleshooting › Mobile Logo is not appearing after update
- This topic has 17 replies, 4 voices, and was last updated 7 years, 8 months ago by H.K. Latiyan.
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August 19, 2016 at 1:43 pm #65660squallhajimeSpectatorHi Support, the logo is not appear on mobile phone please help thanks and regardsAugust 19, 2016 at 1:51 pm #65666squallhajimeSpectatorattached mobile logo issue. I have cleared cache. below is the access: FTP Username: [email protected] FTP server: ftp.acestudyonline.com FTP & explicit FTPS port: 21 password: (8_^Oi+,bSZ, URL: https://sipmm.acestudyonline.com WP Admin Username: test WP Password: test@112233 Please help.August 20, 2016 at 9:14 am #65847H.K. LatiyanParticipantIt seems like the image is not present in the folder, so just go to wplms->header->upload mobile logo, and first remove the logo and then again upload the logo and save changes. Let me know if this helps.August 21, 2016 at 1:20 pm #66002squallhajimeSpectatorHi Support, it is already uploaded and clear cache but it is still the same. It was fine before the update. Please help on this. Thanks and Regards.August 22, 2016 at 12:37 pm #66146H.K. LatiyanParticipantOk checked your site and found the issue with the code of https. I have made some changes in the code and this fixed the issue with the mobile logo. Please check and confirm.August 22, 2016 at 12:48 pm #66154squallhajimeSpectatorPlease advise if the change made is permanent and will be overwrite in the next update. thanks and regardsAugust 23, 2016 at 9:54 am #66323H.K. LatiyanParticipantWe will be adding this in the next update of the wplms theme.August 25, 2016 at 12:45 pm #66824hillsforfingersSpectatorHi guys, I'm too having the httpss problem with the new mobile logo, which is breaking my checkout. Can you let me know where to locate this issue and fix it for myself or apply a quick fix? Thanks.August 26, 2016 at 11:53 am #67041H.K. LatiyanParticipant@hillsforfingers: The issue here was related to the https:// site only. So if you are also using the https:// then replace the init.php file from the wplms/includes folder with the new init.php file present in the attachment.August 27, 2016 at 5:40 am #67156ulysseswSpectatorHi Latiyan, Im also having the same issue of not having my logo on mobile version. Now its showing wplms logo. Im having a https site too. I have replaced the init.php file in the wplms-includes folder. But i can't upload the logo in my wplms-header-upload logo for mobile. Regards.August 27, 2016 at 10:27 am #67202H.K. LatiyanParticipant@ulyssesw: If the logo is not uploading then refer: https://wplms.io/support/knowledge-base/logo-and-favicon-not-uploading/August 28, 2016 at 7:30 am #67319ulysseswSpectatorHi Latiyan, I have already followed the steps in the tutorial before sending the message. This is what i have done, with attached screenshots. Step 1: Go to WPLMS - Header - Upload Logo for Mobile (See screenshot 1). Step 2: Choose the logo image and click "Show". Step 3: Click on "File URL" and click "Insert into Post" (See screenshot 2). Step 4: Im back to the image selection page again, I scroll to the bottom and click "Save all changes" (See screenshot 3). Anything i have missed out?? Regards.August 29, 2016 at 5:53 am #67364H.K. LatiyanParticipantOk Please share the site url and the admin credentials to check the issue on your site.August 29, 2016 at 6:16 am #67376ulysseswSpectatorThis reply has been marked as private.August 29, 2016 at 11:06 am #67451H.K. LatiyanParticipantNo there is no reply with the login details.
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