New users course are set to "expired" the next day

Home Forums Legacy Support Support queries Other issues New users course are set to "expired" the next day

Viewing 6 posts - 1 through 6 (of 6 total)
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  • #42521
    papuche37
    Spectator
    Hi, Even with the v2.0.8.2 course module update, this issue is still here. When a new user buy a course, he can access it, but the next day, it set to "expired".
    #42599
    H.K. Latiyan
    Participant
    Please check the duration that you have set for the course and as well as product subscription duration.  You might have set it to 1 day or 24 hours that's why you are getting this issue. If you want us to have a look on this then share the admin credentials with us to check.
    #42783
    papuche37
    Spectator
    Hi Latiyan, Courses are set to 9999 days and product to 90 days. Is it this that causing the issue? I just set courses to 90 to see if it work. I come back tomorrow to say you if it work.
    #42784
    papuche37
    Spectator
    I created an admin user for you in my development site. It's a perfect clone of my live site. ID : vibe Pass : vibethemes
    #42965
    Anshuman Sahu
    Keymaster
    Can you please check the version of your vibe course module plugin . It must be 2.0.8.2 ,if not then please update it and check . Please share site url also for your test site  for us to check this issue .  
    #43090
    papuche37
    Spectator
    Hi Alex, In my first message, I said this issue is still here even with the v2.0.8.2. My probleme is resolved. Courses were set to 9999 days and product to 90 days. I changed courses to 90  days and now it works. But maybe someone else will have this issue.  
Viewing 6 posts - 1 through 6 (of 6 total)
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