No access to units

Home Forums Legacy Support Support queries How-to & Troubleshooting No access to units

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  • #15429
    liensenor
    Spectator
    Hi, User has bought a course but he can only access to free units. Paid units are not clickable. How to fix this please? For example, the first unit is free and the second one it's not. when he try to clic on it, nothing happens. Need help please. Cheers
    #15450
    H.K. Latiyan
    Participant
    Please check the following points in backend:- 1) Duration of course is set or not. 2) If your product is subscription product then its duration is set or not. 3) Product is connected to course . 4) Course is connected to product. 5) Order must be fully completed. Also check what text is show on the course button, refer: http://prntscr.com/9hzt6j
Viewing 2 posts - 1 through 2 (of 2 total)
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