No email sent but templates OK

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Viewing 9 posts - 1 through 9 (of 9 total)
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  • December 12, 2017 at 10:53 am #139640
    simoncantin
    Spectator
    Hi support,   I have installed the plugin and imported the 2 new emails. At the end of the purchase process, I validate the order but there is no email sent to the giver nor to the receiver. All other emails are working fine.   Thanks for your help
    December 13, 2017 at 11:32 am #139784
    H.K. Latiyan
    Participant
    Hi, This is strange, can you please share the site url and the admin credentials with us to check the issue on your website. PS: Please mark your reply as private while sharing the credentials.
    December 13, 2017 at 4:20 pm #139829
    simoncantin
    Spectator
    This reply has been marked as private.
    December 14, 2017 at 12:53 pm #139906
    H.K. Latiyan
    Participant
    This reply has been marked as private.
    December 14, 2017 at 1:33 pm #139918
    simoncantin
    Spectator
    This reply has been marked as private.
    December 15, 2017 at 10:56 am #140013
    H.K. Latiyan
    Participant
    This reply has been marked as private.
    December 15, 2017 at 4:46 pm #140072
    simoncantin
    Spectator
    Thanks, now the receveiver gets the email but not the giver and when I clicked on the link on the gift email I got this : "Security check Failed. Contact Administrator." on a blank page.
    December 17, 2017 at 6:27 am #140145
    H.K. Latiyan
    Participant
    This reply has been marked as private.
    December 22, 2017 at 12:03 pm #140727
    simoncantin
    Spectator
    I checked again today and it works fine thanks !
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