Not able to register user

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  • #242849
    Vijayanv
    Participant
    I am not able to register user. did not receive any email for user activation too. please reply as soon as possible.   once again created the same user. but it says error like "the user name is currently reserved, but may be available in a couple of days . the email address has been already been used. please check inbox for activation. it will become available in couple of days if you do nothiing"
    #242981
    logan
    Member

    Hello,

    deactivate all third party plugins with cache plugin if using.

    ** activate: https://wplms.io/support/knowledge-base/postman-smtp-for-emails/

    configure it and then check if the test email goes in your wp-admin email's inbox.

    ** check other emails that are going or not?? like forgot password and woocommerce.

    ** then goto wp-admin >> lms >> settings >> emails >> set these two values.

    refer: http://prntscr.com/pukpfq


    if it does not work then go to wp-content / themes / wplms / functions.php by using ftp and then add this line one by one,

    add_filter( 'bp_email_use_wp_mail', '__return_true' );

    if it does not work then replace with this one

    add_filter( 'bp_email_use_wp_mail', '__return_false' );

    check if it works.


    the custom registration page only works when you paste the shortcode into a page.

    refer: https://wplms.io/support/knowledge-base/custom-registration-forms-in-wplms/

    #243111
    Vijayanv
    Participant
    This reply has been marked as private.
    #243237
    logan
    Member
    Share your working credentials so that I can have a better look.
Viewing 4 posts - 1 through 4 (of 4 total)
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