Not able to see ‘FREE for all’ units from unlogged in users

Home Forums Legacy Support 4.0 Bugs & Issues Not able to see ‘FREE for all’ units from unlogged in users

Viewing 15 posts - 1 through 15 (of 16 total)
  • Author
    Posts
  • #343279
    sushikev
    Participant
    Hi, Please note that even when I set "Free unit, viewable to all" to "SHOW", I am unable to access the unit without logging in. Examples: https://www.waheasy.com/unit/soalan-karangan/?id=17019 https://www.waheasy.com/unit/zuo-wen-upsr/?id=17019 https://www.waheasy.com/unit/essay-questions-upsr/?id=17019 Please help ASAP as students cannot access this content as of now.
    #343329
    Veronica
    Moderator
    hi Free units are accessible to all the users by default even the non-logged-in users. Non-logged-in users can open the course and go to the curriculum part, then click on the free unit and it will open the unit for them. if it is not working then please make sure you have not applied this tip on your site https://wplms.io/support/knowledge-base/redirect-non-logged-in-users-from-viewing-free-units/
    #343343
    sushikev
    Participant
    This reply has been marked as private.
    #343569
    Veronica
    Moderator
    checking on your site
    #343699
    Veronica
    Moderator
    hi on your site, it is not working but on local, it is working http://prntscr.com/10c58a9 if you have applied minification then disable that and then check the same
    #343756
    sushikev
    Participant
    Hi Veronica, I did not apply minification. It just doesn't work. Urgent, please help to check what is causing this error please? Thank you.
    #343759
    sushikev
    Participant
    This reply has been marked as private.
    #343827
    Veronica
    Moderator
    i first, I would like to request that select a blank layout I customize>>layout so it will apply the version 4 template on your site UI now: http://prntscr.com/10cr4c9 will be improved
    #343837
    sushikev
    Participant
    Hi Veronica, please go ahead and make the changes you need. You can use the login ID and PW shared in previous reply.
    #343913
    Veronica
    Moderator
    ok I am applying a blank layout as there are no layouts present in vibebp>>courselayout etc so need to rerun the setup wizard and after that will apply blank layout so version 4 template will be applied working on your site
    #343916
    sushikev
    Participant
    Thank you, Veronica. Please let me know once it's fixed. Appreciate it.
    #343922
    Veronica
    Moderator
    This reply has been marked as private.
    #343924
    sushikev
    Participant
    Hi Veronica, While the unit is working (if only I access from the course), the entire course and website is not loading well. All errors. Please check https://www.waheasy.com/ and https://www.waheasy.com/course/skor-a-pt3-spm-bm-karangan-teknik-leechoohock-secondary/
    #343941
    Veronica
    Moderator
    hi on the home page I didn't found any issue can you please be more specific with some screenshots? as I haven't made any changes regarding the home page and for this http://prntscr.com/10cxtzq please edit this with elementor it's totally depends on you how you want to show it. you can change the layout as per your need edit the page from wp-admin>>vibebp>>course layout
    #343966
    sushikev
    Participant
    This reply has been marked as private.
Viewing 15 posts - 1 through 15 (of 16 total)
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