Pay to instructors fail

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Viewing 13 posts - 1 through 13 (of 13 total)
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  • December 17, 2015 at 2:34 pm #14402
    alejandronovas
    Spectator
    Hello, it seems that the payment to instructors is failing.   Attached files numbered order that you may see the problem.
    December 18, 2015 at 8:58 am #14526
    Anshuman Sahu
    Keymaster
    Please share admin credentials and site url to check the issue at your end  . Ps: mark reply as private while sharing the credentials .
    December 18, 2015 at 2:29 pm #14572
    alejandronovas
    Spectator
    The credentials: Web: http://mundoentrenamiento.com/formacion/wp-admin USER: supportwebinar Pass: vibe_2015 FTP: server: mundoentrenamiento.com user: admin_vibe PASS: vibe_2015
    December 19, 2015 at 12:43 pm #14715
    Anshuman Sahu
    Keymaster
    I checked your site and could not sound any issue with the commissions paid . Please check this link : http://mundoentrenamiento.com/formacion/payments/los-pagos-de-la-comision-sobre-2015-12-19-123315/ Can you please share steps how you replicated the issue?
    December 21, 2015 at 10:22 am #14909
    alejandronovas
    Spectator
    I see this page without names, I made payments should not appear? As I am in control of what I paid and what not?   The steps are those who have sent in images
    December 22, 2015 at 2:18 pm #15153
    MrVibe
    Keymaster
    Please clarify the question. The payments are sent via paypal IDs. WPLMS uses User Ids to record payment. There is no automatic recording of payments because you're paying manually via paypal. The instructor names would only appear if they've filled the name fields. http://prntscr.com/9h7zjs
    December 22, 2015 at 2:29 pm #15164
    alejandronovas
    Spectator
    Yes, but if your access to that url now generated, it should be able to see the name and the commission again? That is, as I can see again this screen, if I update the screen, the instructor's name no longer appears
    December 23, 2015 at 12:58 pm #15334
    Anshuman Sahu
    Keymaster
    Please note that the payments are not shown in the front end . It can only be seen in the backend . Also we are removing the option to view the payment post type on front end in upcoming update ..
    December 23, 2015 at 1:21 pm #15339
    alejandronovas
    Spectator
    Ah ok ok, I do not appear before the backoffice not, now you !! :) Now it remains that the teacher will appear updated the "payout" in their statistics, that you do so for the next update it?   Thanks very much
    December 24, 2015 at 12:53 pm #15482
    Anshuman Sahu
    Keymaster
    Yes the instructor can see his payouts from the statistics in his dashbaord in front end in the woocommerce commissions sattistics widget .
    December 28, 2015 at 9:36 am #15803
    alejandronovas
    Spectator
    Sorry for the inconvenience Alex, you can attach a picture of how the instructor can see your commissions paid?   Thanks!!!
    December 28, 2015 at 11:44 am #15840
    Anshuman Sahu
    Keymaster
    Well please refer the screenshot  : http://prntscr.com/9jee5a But it is not working as of now but we are fixing this in the next update of wplms dashboards plugin .
    December 28, 2015 at 11:46 am #15841
    alejandronovas
    Spectator
    Ok, perfect! All resolved !! :) thanks very much
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