PayPal not working with Woocommerce

Home Forums Legacy Support Support queries How-to & Troubleshooting PayPal not working with Woocommerce

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  • #24943
    SuperDave
    Spectator
    Ok to help others I have put a specialist onto this issue and at great cost resolved to sharing with others. To be honest I would have thought you guys should have known all what I am about to tell you. Paypal in there wisdom have decided after 18 years to update their SSL encryption methods from TLS 1.1 to TLS 1.2. This is not implemented in the live PayPal enviroment until June but has been recently implemented on all the Sandbox accounts so anyone developing a site needs to be aware of this. Please Please beware that if you guys do not head this off in some kind of update message or change to your troubleshooting section you are GOING to GET HUGE NUMBERS of support tickets relating to PayPal and Woocommerce. We have noticed that Hostgator another server we use and where we host a test version of our live site also has failed to make this TLS upgrade. Its so so important that you guys are on top of this. To be honest the work on this I have done has saved you guys tons of time and resource.
    #25345
    MrVibe
    Keymaster
    Thanks for the update. In fact this is a welcome change, apparently the paypal sandbox mode does not work properly. I am hoping few issues get resolved and we can then test properly with PayPal without shelling our $'s for testing sites. As far as WPLMS is concerned, WPLMS has no direct connection with PayPal, it relies on WooCommerce, so I'll be contacting them just to make sure that they're aware of this and our users do not face any issues with this.
    #27561
    SuperDave
    Spectator
    They are now and have given me compensation for not being aware and fixing their PayPal Pro Plugin.
    #27856
    H.K. Latiyan
    Participant
    Thanx for update.
    #34806
    fxadmin2014
    Participant
    Please help me make some sense of this, we are running Woocommerce w/ Woo Subscriptios via Pay Pal and are site is all messed up. We have had tickets out for days with WooCommerce and we have heard nothing back please help!!~!!
    #34939
    H.K. Latiyan
    Participant
    @fxadmin : Unfortunately, we can not do anything about the third party plugins, the genral assumption is that the plugins are hugely popular so they should not have basic issues.  Please create a new topic if you want us to check your site for any potential issues.
    #35041
    fxadmin2014
    Participant
    I just tried to sign a person up this morning using a cash/check option and it was throwing this error. See Picture attached... This transaction did not include pay pal at all. Again here are the admin logins to our site. If you could kindly go in and make sure everything is correct on the WPLMS end then we can know specifically that this is a WooCommerce issue and will go directly to them for a fix. Thank you so much!! I really appreciate your help on all of this. URL: www.fx365i.com/wp-admin User: fxadmin Pass: piplogic2014  
    #35255
    Anshuman Sahu
    Keymaster
    Well this is certainly generating form the woocommerce end and there is no such string in theme and any of its plugins . Please contact woocommerce plugin support on this .
    #37940
    fxadmin2014
    Participant
    Here is a link to a video that I created to show you how badly the site is screwed up. +++++++PLEASE USE PASSWORD "fx365i" to access it   https://vimeo.com/159819660   Again site credentials are as follows Login: fx365i.com/wp-admin User: fxadmin Password: piplogic2014   Please help us get this fixed.
    #38175
    Anshuman Sahu
    Keymaster
    We checked your video . Please note that wplms does not alter any of the functionality of woocommerce specially in payments and checkout . Wplms only comes into picture when the order status gets completed . This issue is purely related to the paypal and woocommerce integration . You query should be directed to woocommerce .  
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