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When I upload an image to "PDF Certificate Builder" it shown in very small size even when uploaded in Background Image/Pattern
The image sizes as follow: 5000px X 3335px jpg 4.19 MB
How can I fix that to be able to customize the image using the "PDF Certificate Builder"?
you dont have to upload image of that much size , its too big , please upload image of size just around 1400px X 800px .
first you have to upload background image , then set the certificate orientation and margins , for magins use : 30,50,30,50
when you add text set its width and height(very important ) adn then its very important to hit on the edit text/add text button at the bottom right, same for image .
to save the text you have to hit the save button at top right---this saves all the texts in json data which is used to geenrate certificate .
then generate sample certificate .
if still issue appears then please share your admin creds and site url to check.
for image you have to set the height and the width of the image first then hit the add button : https://screencast-o-matic.com/i/c0QVlAVpNUf
Hi I created sample certificate there :
https://training.pointcomfort.com//wp-content/uploads/2023/09/sample_course-completion-certificate.pdf?1693667363
https://training.pointcomfort.com/wp-admin/post.php?post=5889&action=edit
after uploading bg image you have set margins and select your certificate orientation :
https://screencast-o-matic.com/i/c0Q12OVChN4
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