problem with checkout woocomerce

Home Forums Legacy Support Support queries How-to & Troubleshooting problem with checkout woocomerce

Viewing 9 posts - 1 through 9 (of 9 total)
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  • #360822
    RagabSalem
    Spectator
    hello, i have a problem when users make a checkout for payment the billing information not appear and i can't confirm the payment any help with this problem this video describe the problem well http://somup.com/cr1j0fqxQr
    #360823
    RagabSalem
    Spectator
    This reply has been marked as private.
    #360824
    RagabSalem
    Spectator
    This reply has been marked as private.
    #360921
    Anshuman Sahu
    Keymaster
    Well this is not a theme related issue at all.The checkout with strip paypal works fine here with wplms checkout page .It seems you have used a payment gateway plugin and VISual composer checkout block in this. Please contact them both for this .
    #360951
    RagabSalem
    Spectator
    This reply has been marked as private.
    #361051
    Anshuman Sahu
    Keymaster
    Well the checkout page is customized by use of some third party plugin and the error is coming from there please check wplms default checkout page .
    #361077
    RagabSalem
    Spectator
    i test it without third-party plugin and not working and with third-party plugin also not working i hope you see the video well and understand me
    #361117
    RagabSalem
    Spectator
    This reply has been marked as private.
    #361123
    Veronica
    Moderator
    ooh good to know this is solved
Viewing 9 posts - 1 through 9 (of 9 total)
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