Problem with Dashboard widgets in Instructor

[HERNANPADILLA]

Dashboards do not update the actual information in the system, in the statistics, gradebook and Notes & Discussions. Example; The Basic of Nature Photography, Marketing course is removed from the platform, there are only 5 active and operational courses on the platform, all other courses were removed from the platform and the Dashboard still shows its status. I need to delete the information of the deleted courses and understand why the Dashboard is not able to synchronize the correct information. Thanks HERNÁN PADILLA

[logan]

hello,

Most probably this is a caching issue, your page is cached. please follow these steps

1. Please deactivate all installed 3rd party plugins.
2. Delete browsers cache especially cache plugin.
3. Re-save permalinks.

maybe this is the third party plugin which is conflicting. if it does not work then let me know.

i will also need your admin url and credentials in a private reply.

[HERNANPADILLA]

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[HERNANPADILLA]

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[Anshuman Sahu]

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[HERNANPADILLA]

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[logan]

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[HERNANPADILLA]

Dear, ok, I Understand, let's wait for the update. Thanhs HERNAN PADILLA

[logan]

Hey,

As this issue is well explained, listened to and understood by the user. on his confirmation, we are going to wait for the changes made by the development team.

[HERNANPADILLA]

Dear, Solve the problem, the deleted courses were still in the trash, empty the trash, and were removed from the dahsboard statistics. Thanks HERNAN PADILLA

[logan]

thanks for the confirmation. closing this topic.

[Author]

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