Problems with elementor-styled content in units

[skivisua]

I want to style the unit content in an interesting manner with Elementor-Pro. But I am having issues. Although things look fine in the unit preview, some elements do not show when I log in as a user taking the course. For example, animated headlines disappear, as does text with animation effects. Any advice?  

[logan]

Hello,

I would like to request temporary access (wp-admin URL and credentials) in a private reply to your site to take a better look at the issue.  The information you will enter is private which means only you and I can see and have access to it.

also, share a screenshot/VIDEO of the area or issue so that i can understand better.

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Tip: For better support always share a screenshot:

Please provide the proper screenshot, use https://prnt.sc/ to upload and share url of the screenshot.

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[skivisua]

This reply has been marked as private.

[Veronica]

hi, please make sure that you have updated with the latest theme and plugins sometimes it may conflict so please make sure that your wplms is updated with the version 3.9.7 and all the plugins of wplms should be updated with the latest one.

[skivisua]

Hi Veronica, WPLMS and plugins are all updated to the latest version.

[Veronica]

hello, I have just tried this on my localhost. i added some elements in the unit and then check that unit in another course and all the elements that i have added in it are working fine. you can check it from here:http://somup.com/cqXtIXfZHp

[skivisua]

Hello Veronica, the problem does not occur with all Elementor elements. But it happens when I use text animation. Not just Animated Headlines (which is a Elementor Pro Feature), but also when I use a simple entrance animation (like Bounce In, Fade in...) for a text block or a heading. In all those cases, it looks fine in the unit preview, but disappears entirely when viewed as a course user.

[Veronica]

hi, i again do this with the animations and it all works fine. check:http://somup.com/cqXuiEfT0j  

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