Quiz submission failure

[dmac]

Hi, We have an issue on our platform related to the quizzes. All of our courses + quizzes are set to get evaluated automatically. However, once in a while we have students whose quizzes do not get automatically evaluated. This happens on the students' end: They still see the button that says 'start quiz' after marking all of their answers. when they click on it, they get redirected to the beginning of the quiz. Or, sometimes the page freezes and all they see is the loading circle on the screen, but they are unable to click on anything else to move forward. This happens in the admin dashboard: - their quiz answers come through but sometimes it mentions 'under evaluation' when looking at the student's progress tab. This was the case today, but the quiz didn't even show on the 'submissions tab' under the 'pending evaluation' section. Therefore we couldn't even manually evaluate the quiz. Please let me know if you could look into this. I will share whatever access you require in a private message. Kind regards

[Anshuman Sahu]

This is strange one .Please make sure that your buddypress plugin is updated to latest version 6.3.0 if you have not . Please share quiz/course url and admin credentails to check issue further .

[dmac]

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[Anshuman Sahu]

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[dmac]

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[Anshuman Sahu]

please try adding this given code in your wplms-customizer.php file in wplms customizer plugin :

add_filter('wplms_get_answer_object_meta_query',function($settins){

unset($settins['meta_query']);

return $settins;

});

[dmac]

Hi Alex, Thank you for sharing this information. We've tried to fix the issue with this without any success so far. Do you have any other recommendations on how to fix this? Kind regards, Dirk

[Anshuman Sahu]

Well I went to check this out but getting this on your website from child theme right now. https://prnt.sc/vgrxv0

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