really nasty bug with editing/saving units

Home Forums Legacy Support Support queries Other issues really nasty bug with editing/saving units

Viewing 15 posts - 1 through 15 (of 18 total)
  • Author
    Posts
  • #354958
    Hi there, there is a huge problem with filling the units. Step 1: I add a text block Step 2: I add via [s] an iframe with video. Step 3: I save, everything is fine and shown to customers BUT when I edit the unit the text is gone and nowhere to find, not saved and not recalleble. Only by clicking the edit pen the textblock disapperas. That costs a lot of time to alway rewrite texts. As a workaround I now write them in word and save themn there, but it took at least 10 tries to realize, what the mistake is. Please solve that. Best, Daniela
    #355111
    Veronica
    Moderator
    hi well this issue happens to some users in the course description not in the units in the previous versions of the plugins so may I know what are the versions you are using of the plugins(vibebp and wplms)
    #355520
    Sure, it is vibebp 1.5.5 wplms 1.5.5 I think I had it on the course description site as well - thought I forgot to save... :-) And I found out that in the backend WP has as backup not onlky for sites but that also works for units. So fortunaltey 8after rewriting a lot of them) I found my old versions and could be sure I didnt't forget any important ideas about what to write. Best, Daniela
    #355541
    Veronica
    Moderator
    ok thanks for all information please share these 2 things: 1. video of the issue so we can replicate it 2. site details and credentials in a private reply
    #355590
    This reply has been marked as private.
    #355724
    Veronica
    Moderator
    This reply has been marked as private.
    #355927
    This reply has been marked as private.
    #356075
    Veronica
    Moderator
    I had to delete your course, sorry, because it was shown on my sales page… 😉 ok no worries but can you please share the course and unit URL on which we can perform testing or on which you have replicated the issue
    #356126
    This reply has been marked as private.
    #356284
    Veronica
    Moderator
    for the new topic, you will get a reply there but for this issue please share the URLs to replicate this
    #356294
    This reply has been marked as private.
    #356396
    Veronica
    Moderator
    the course and unit URL on which you are facing this issue so we can replicate this
    #356458
    This reply has been marked as private.
    #356577
    Veronica
    Moderator
    well, that's strange! but if it is not appearing now then you can let us know when it happens again and also provide a video and URL of that course and unit so we can check and replicate it till then this topic is open
    #359027
    This reply has been marked as private.
Viewing 15 posts - 1 through 15 (of 18 total)
  • The topic ‘really nasty bug with editing/saving units’ is closed to new replies.