reCaptcha not working

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  • #229923
    sondos1
    Participant
    I've reCaptcha  error https://prnt.sc/piqh7p , I've already registered in Google reCaptcha Console and received the Public key and the Private key but still error there can proceed registration because of the error , please help me to solve it
    #229956
    logan
    Member

    Hello,

    • first, clear the cache of your browser then check if it works.
    • Please disable captcha then check if it works.

    else

    1. Please try to generate new keys and then use them. Make sure that the keys are not having any extra space at the end.
    2. I ran into this issue once, and found that it was because I didn’t fill out the rest of the form containing the site name and domain name/URL, etc. then press the register button. More or less, this error means you used the keys, but didn’t submit the form to google so it can actually be used; scroll down and fill out the form and click Register.
    3. if above does not work then try not to choose reCAPTCHA v3, but v2 instead. This should work fine. I guess sometimes it is not compatible with v3.
    4. refer this link too: https://developers.google.com/recaptcha/docs/faq
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