Reset password email not working

[marceske]

Hello, The reset password button is not working. The students don't receive the email to be able to reset their password. Could you help Me solve this issue. Thanks Marcela

[Veronica]

hi Please follow this guide to import the deleted or trashed wplms emails templates again: https://vibethemes.com/documentation/wplms/knowledge-base/migrate-all-the-wplms-emails-to-buddypress-again/

[marceske]

This reply has been marked as private.

[Veronica]

pardon please, the domain changed: https://wplms.io/support/knowledge-base/migrate-all-the-wplms-emails-to-buddypress-again/

[wektorwiedzyfb]

I have the same problem, password reset does not work. Can anyone help me? because the link above is not working.

[Veronica]

hi you need to use this: https://wplms.io/support/knowledge-base/migrate-all-the-wplms-emails-to-buddypress-again/ and also if didn't work then please create a new topic

[wektorwiedzyfb]

yes i did it, but it still doesn't work to restart my password, no email coming

[wektorwiedzyfb]

There is :) an email has arrived, but how to make it HTML? but there is another problem, the INVALID key. that is, the reset does not work.

[Veronica]

hi once refer this topic link: https://wplms.io/support/forums/topic/plain-text-mail-buddypress/ and also please create a new topic as we can't continue on someone's topic

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