Set feature blog image not working

[jgerst]

This morning I updated to the newest wplms theme. Now when I try to add a featured image to a blog post, nothing happens. I am not able to add any image as a featured image. I can add the image inside the blog post (see http://www.communitelligence.com/what-robo-journalism-means-for-pr-the-common-sense-guide-to-employee-engagement/) but can't add the same image as a featured image. Can you please fix this? I can give login admin if necessary. Thanks,

[sandy]

1. Clear browser cache and recheck. 2. If this does not help, please share WP Admin credentials in a private reply and we would be happy to resolve this for you.

[jgerst]

I cleared cache on Firefox & Explorer and still won't upload photo. Please use un: wplms pw: UB9YvnSsE$YH1!ww5QcVQl&C Something else. When I was setting & saving this password, it brought up this fatal error page: <b>Fatal error</b>: Uncaught exception 'phpmailerException' with message 'Invalid address: ' in /home/communitelligenc/public_html/wp-includes/class-phpmailer.php:946 Stack trace: #0 /home/communitelligenc/public_html/wp-includes/pluggable.php(352): PHPMailer->setFrom(NULL, NULL) #1 /home/communitelligenc/public_html/wp-includes/user.php(1841): wp_mail('help@vibethemes...', '[Comunitelligen...', 'Hi wplms,\n\nThis...', '') #2 /home/communitelligenc/public_html/wp-admin/includes/user.php(182): wp_update_user(Object(stdClass)) #3 /home/communitelligenc/public_html/wp-admin/user-edit.php(147): edit_user(5542) #4 {main} thrown in <b>/home/communitelligenc/public_html/wp-includes/class-phpmailer.php</b> on line <b>946</b>

[efthymios]

I have the same problem. I am not able to set  a featured image. Here is the theme version 2.1.1

[jgerst]

I cleared cache and rechecked; still doesn't work.

[Anshuman Sahu]

Hi @jgerst I checked your site and found that your theme was updated but plugins were not . so i updated theme and then try to upload featured image in your post and found it to be working fine . check video in private reply . Hi @efthymios, Can you please check if there's any js error in your site ? https://codex.wordpress.org/Using_Your_Browser_to_Diagnose_JavaScript_Errors If any then please share screenshot of it .Also try clearing any kind of cache in your site .Make sure all the plugins are updated to latest version.Re-save the permalinks and clear cache again after update .Try deactivating third party plugins also . If above all does not helps then please create your own topic and share admin credentials and site url there in a private reply  to check the issue at your end .

[Anshuman Sahu]

http://screencast-o-matic.com/watch/cDjY1piP3v

[efthymios]

Hello Alex, I updated the plugins(with some trouble) but it seems to be working now. Thank you for your support.

[H.K. Latiyan]

@efthymios: Thanks for confirming, that the issue is resolved. @jgerst: Waiting for your confirmation, please confirm if the issue is resolved for you.

[jgerst]

Yes, the issue seems to be resolved. Thanks.

[Author]

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