Settings Questions

Home Forums Legacy Support Support queries How-to & Troubleshooting Settings Questions

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  • #239992
    hashur
    Participant
    Hello, few settings questions: 1- Under LMS, Settings, API, API Version: What is the latest version, is it better to keep it at 1. 2- LMS, Statistics, Download Stats Reports, does it work, I select Module, get green bar, nothing  happens, how do I download the report. 3- LMS, Statistics, Administrator Report, Nothing there, how do I see the report. Thank You
    #240051
    logan
    Member

    Hello,

    Please have your answers:

    1- Under LMS, Settings, API, API Version:

    by setting 1 it enables the API. it is generally on | off or true | false. nothing to worry about version.

    2- LMS, Statistics, Download Stats Reports, does it work, I select Module, get green bar, nothing happens, how do I download the report.

    share the screenshots or video about the issue. but before that, please deactivate 3rd party plugins with cache then check. it should work. it happens only with the conflict of codes because of 3rd party plugin.

    3- LMS, Statistics, Administrator Report, Nothing there, how do I see the report.

    share the screenshots or video about the issue. but before that, please deactivate 3rd party plugins with cache then check. it should work. it happens only with the conflict of codes because of 3rd party plugin.

    Thank You

    #240273
    hashur
    Participant
    Logan: Thank You. I deactivated cache plugins, same problem.  please see screenshots: https://prnt.sc/qre3g2 https://prnt.sc/qre4xo login in next post. Thank You
    #240274
    hashur
    Participant
    This reply has been marked as private.
    #240381
    Anshuman Sahu
    Keymaster
    The issue was found with the unit timings plugin : http://prntscr.com/qrssi8 adding to issue log : https://trello.com/c/bnxw5UQB
    #240391
    hashur
    Participant
    This reply has been marked as private.
    #240458
    logan
    Member
    ok, i will inform the other team members for this. thanks and regards.
Viewing 7 posts - 1 through 7 (of 7 total)
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