SSL certificate

[Anjaaaa]

Hello, I just got an SSL certificate for my website http://learngermanwithania.com/ today and for some reason my students can't download my ebook anymore. It says "access denied". Any idea why?   Thanks!

[Anjaaaa]

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[Anshuman Sahu]

Please make sure that you have changes the url with https in your wordpress and site url settings wp-admin -> settings -> general . also after changing the settings please re-save the permalinks . Also check your file and folder permissions of your wp-content/uploads folder and its subfolders

[Anjaaaa]

Hello, thank you for the response. The first thing you said was already changed. The other ones I don't know where to do that? Can you please give clearer instructions? Thanks :)

[Anshuman Sahu]

I also checked the part with the permalinks on your site . to check file and folder permissions please refer : https://www.siteground.com/tutorials/cpanel/file_permissions.htm http://www.inmotionhosting.com/support/website/managing-files/change-file-permissions https://www.godaddy.com/help/changing-file-permissions-using-simple-control-panel-2323 Can you please share the url or steps to replicate  where you are getting access denied error  ?

[Anjaaaa]

Thank you very much Alex. So basically after purchasing my Ebook, my students get a link and also an email with a link, both don't work. They get messages like this:   <h1>403 Permission Denied</h1> You do not have permission for this request /wp-content/uploads/ woocommerce_uploads/2016/09/Power-Deutsch-mit-Anja.pdf Invalid download link. Go to shop https://learngermanwithania.com/?download_file=3268&order=wc_order_58c8bf15c9444&email=ccorreia814%40verizon.net&key=e31dc929a230b93fbcb7b0c070d9a19c I would be happy if you could help me as I keep getting messages from people who are trying to download the book! Thanks in advance :)

[Anshuman Sahu]

Okay now I got it . Can you please confirm if you are using woocommerce for selling ebook ? If yes then please login into your cpanel -> file manager -> find a file called .htaccess -> open it and check if you have any rule like "Deny All" ,simply remove that line. Second thing is please check if you have updated link of your ebook with https  in the woocommerce product settings in product edit page in back end . Thirdly , try creating a new digital product with a new uploaded file and check if issue is replicating with this one also after purchase?

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