Home › Forums › Legacy Support › 4.0 Bugs & Issues › Start Course button is not working for student in their dashboard
- This topic has 27 replies, 4 voices, and was last updated 3 years, 5 months ago by Diana.
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October 31, 2020 at 5:09 pm #322195AdamSpectatorOld ticket: https://wplms.io/support/forums/topic/start-course-button-is-not-working-for-student-in-their-dashboard/ Just created a course with scorm package. But my student can not start course, after clicking the start course button its showing 3 dots button. But continue course button works. Few days ago start course button worked. But suddenly today its not working. Could you please check ? We have same login details.November 4, 2020 at 3:04 pm #322971Anshuman SahuKeymasterPlease check if your buddypress plugin is updated to latest version , try disabling the start course touch points from wp-admin -> lms -> touch pounts, Share admin creds and site url for further assistance .November 4, 2020 at 5:34 pm #322990AdamSpectatorThis reply has been marked as private.November 5, 2020 at 3:39 pm #323186Anshuman SahuKeymasterHi we are not able to see the vibebp and wplms in the active plugins : https://prnt.sc/ve4eob We need your server php error log and valid ftp or cpanel credentails in private reply to check this issue .November 11, 2020 at 2:26 am #324041AdamSpectatorthey are active, https://prnt.sc/vh49ukNovember 11, 2020 at 2:35 am #324043AdamSpectatorThis reply has been marked as private.November 11, 2020 at 2:40 pm #324170Anshuman SahuKeymasterHi we have pushed the fix but now the packages stopped working . would request you to please update the wplms a plugin to latest version 1.4.7 . and please also share your server pph error log or the path in the ftp to find it.November 11, 2020 at 6:39 pm #324226AdamSpectatorThis reply has been marked as private.November 12, 2020 at 2:16 pm #324376Anshuman SahuKeymasterWell the latest version is actually 1.4.7 . from here you can download the latest one from here https://wplms.io/verify-purchase/?purchase_code=XXX&plugin=wplms.io/wplms_plugin.zip https://wplms.io/verify-purchase/?purchase_code=XXX&plugin=wplms.io/vibebp.zip change the XXX with your purchase code you will get the latest plugin zip from hereNovember 13, 2020 at 6:59 am #324518AdamSpectatorokay but how come we are so much behind from the plugin versions? i just recently upgraded all our plugins, that time i didn't see any updates from vibbp, wplms plugin! It looks we have been using old versions for a long time.November 13, 2020 at 7:38 am #324523AdamSpectator2 plugins updated, cache cleared. Now i dont see my profile details in dashboard, cannot see my enrolled courses. and there are so many errors in browser console. also i need to enter my login details twice to login to my dashboard. and after i logs out from wordpress dashbaord, it still shows i am in logged in. Very frustrating.November 13, 2020 at 8:31 am #324530AdamSpectatorGuys this is serious issue. After updating those 2 plugins we see following issues until now (There might be more..). We need to fix these issues as quickly as possible.
- Paid course cannot added into the cart.
- Instructor/Student cannot view their profile/edit/add details while in dashboard. It seems their existing details are missing. No dashboard widgets are loading. Only student can see their dashboard widgets.
- Login issues (Logged in mode even we logs out already)
November 13, 2020 at 8:49 am #324536AdamSpectatorhttps://prnt.sc/vih29h https://prnt.sc/vih20fNovember 13, 2020 at 9:48 am #324550AdamSpectatorUpdate: I deactivated and re activated both plugins and now i can see I can add the paid courses to cart (Woocommerce cart). Thats good :) but other issues still remain. Please help.November 13, 2020 at 11:04 am #324561MrVibeKeymaster- The paid courses not adding to cart seems like a cache problem. IF you are using any caching plugins make sure you keep the Cart and the checkout page un-cached in the caching plugin settings.
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