Start Course button is not working for student in their dashboard

Home Forums Legacy Support 4.0 Bugs & Issues Start Course button is not working for student in their dashboard

Viewing 15 posts - 1 through 15 (of 28 total)
  • Author
    Posts
  • #322195
    Adam
    Spectator
    Old ticket: https://wplms.io/support/forums/topic/start-course-button-is-not-working-for-student-in-their-dashboard/ Just created a course with scorm package. But my student can not start course, after clicking the start course button its showing 3 dots button. But continue course button works. Few days ago start course button worked. But suddenly today its not working. Could you please check ? We have same login details.
    #322971
    Anshuman Sahu
    Keymaster
    Please check if your buddypress plugin is updated to latest version , try disabling the start course touch points from wp-admin -> lms -> touch pounts, Share admin creds and site url for further assistance .
    #322990
    Adam
    Spectator
    This reply has been marked as private.
    #323186
    Anshuman Sahu
    Keymaster
    Hi we are not able to see the vibebp and wplms in the active plugins : https://prnt.sc/ve4eob We need your server php error log and valid ftp or cpanel credentails in private reply to check this issue .
    #324041
    Adam
    Spectator
    they are active, https://prnt.sc/vh49uk
    #324043
    Adam
    Spectator
    This reply has been marked as private.
    #324170
    Anshuman Sahu
    Keymaster
    Hi we have pushed the fix but now the packages stopped working . would request you to please update the wplms a plugin to latest version 1.4.7 . and please also share your server pph error log or the path in the ftp to find it.
    #324226
    Adam
    Spectator
    This reply has been marked as private.
    #324376
    Anshuman Sahu
    Keymaster
    Well the latest version is actually 1.4.7 . from here you can download the latest one from here https://wplms.io/verify-purchase/?purchase_code=XXX&plugin=wplms.io/wplms_plugin.zip https://wplms.io/verify-purchase/?purchase_code=XXX&plugin=wplms.io/vibebp.zip change the XXX with your purchase code you will get the latest plugin zip from here
    #324518
    Adam
    Spectator
    okay but how come we are so much behind from the plugin versions? i just recently upgraded all our plugins, that time i didn't see any updates from vibbp, wplms plugin! It looks we have been using old versions for a long time.
    #324523
    Adam
    Spectator
    2 plugins updated, cache cleared. Now i dont see my profile details in dashboard, cannot see my enrolled courses. and there are so many errors in browser console. also i need to enter my login details twice to login to my dashboard. and after i logs out from wordpress dashbaord, it still shows i am in logged in. Very frustrating.
    #324530
    Adam
    Spectator
    Guys this is serious issue. After updating those 2 plugins we see following issues until now (There might be more..). We need to fix these issues as quickly as possible.
    1. Paid course cannot added into the cart.
    2. Instructor/Student cannot view their profile/edit/add details while in dashboard. It seems their existing details are missing. No dashboard widgets are loading. Only student can see their dashboard widgets.
    3. Login issues (Logged in mode even we logs out already)
    #324536
    Adam
    Spectator
    https://prnt.sc/vih29h https://prnt.sc/vih20f
    #324550
    Adam
    Spectator
    Update: I deactivated and re activated both plugins and now i can see I can add the paid courses to cart (Woocommerce cart). Thats good :) but other issues still remain. Please help.
    #324561
    MrVibe
    Keymaster
    1. The paid courses not adding to cart seems like a cache problem. IF you are using any caching plugins make sure you keep the Cart and the checkout page un-cached in the caching plugin settings.
    2,3 checking site
Viewing 15 posts - 1 through 15 (of 28 total)
  • The topic ‘Start Course button is not working for student in their dashboard’ is closed to new replies.