Start Course button is not working for student in their dashboard

[Adam]

Hi guys we have an issue with badge and Start course button. We were trying to see how badges works and installed and activaetd main 3 plugins: https://prnt.sc/uz21ya And we followed this video: https://www.youtube.com/watch?v=GayQx7mg2sM We created a quest badge and followed the above video. Now when a student choose a course from front-end and click to start course button they redirected to their dashboard and again they have to click start course button. https://prnt.sc/uz1tau. But after clicking the button, its shows 3 dots and stucks there. https://prnt.sc/uz1tjd But I receive an email that student subscribed a course. And the the badge we created that does not update as the video mentioned. Each time student completes a step it will update their steps. https://prnt.sc/uz26fr And also we noticed error in browser console. And this is our settings. https://prnt.sc/uz1ujo I will share login details on next message.

[Adam]

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[Adam]

This reply has been marked as private.

[MrVibe]

checking from student account.

[MrVibe]

student gets a critical error on site on clicking of button : https://prnt.sc/uz8dbv

[Adam]

Regarding error I see this APACHE ERROR LOGS : [Wed Oct 14 15:09:49.133630 2020] [mpm_itk:warn] [pid 9129] (13)Permission denied: [client 141.101.69.122:51240] Couldn't read /home/442517.cloudwaysapps.com/spcbwjwwds/public_html/wp-login.php, closing connection. [Wed Oct 14 15:08:35.710687 2020] [proxy_fcgi:error] [pid 9020] [client 162.158.167.181:51154] AH01071: Got error 'PHP message: WordPress database error You have an error in your SQL syntax; check the manual that corresponds to your MariaDB server version for the right syntax to use near 'WHERE ctype = 'mycred_default' AND user_id = 9 ORDER BY time DESC LIMIT 0, 20' at line 1 for query SELECT SQL_CALC_FOUND_ROWS * FROM WHERE ctype = 'mycred_default' AND user_id = 9 ORDER BY time DESC LIMIT 0, 20; made by require('wp-blog-header.php'), wp, WP->main, WP->parse_request, do_action_ref_array('parse_request'), WP_Hook->do_action, WP_Hook->apply_filters, rest_api_loaded, WP_REST_Server->serve_request, WP_REST_Server->dispatch, Wplms_Mycred_API->get_user_mycred_logs, myCRED_Query_Log->__constructPHP message: WordPress database error You have an error in your SQL syntax; check the manual that corresponds to your MariaDB server version for the right syntax to use near '' at line 1 for query SELECT COUNT(*) FROM made by require('wp-blog-header.php'), wp, WP->main, WP->parse_request, do_action_ref_array('parse_request'), WP_Hook->do_action, WP_Hook->apply_filters, rest_api_loaded, WP_REST_Server->serve_request, WP_REST_Server->dispatch, Wplms_Mycred_API->get_user_mycred_logs, myCRED_Query_Log->__construct', referer: https://www.hublearn.com/members-directory/zakirdevp/ [Wed Oct 14 13:47:18.408931 2020] [mpm_itk:warn] [pid 31982] (13)Permission denied: [client 162.158.22.61:45108] Couldn't read /home/442517.cloudwaysapps.com/spcbwjwwds/public_html/wp-admin/admin-ajax.php, closing connection., referer: https://www.hublearn.com/wp-admin/post.php?post=544&action=elementor

[Adam]

Check this line in above error: Wplms_Mycred_API->get_user_mycred_logs

[MrVibe]

Thank you checking this.

[Adam]

it works now suddenly.

[Veronica]

well good to know it is working now if you face this issue again then you can create a new topic and provide the reference to this topic for now, closing this one as it is resolved so next time if the same issue occurs we will check the same thanks

[Author]

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