Student and instructors can’t open their profile

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Home › Forums › Legacy Support › 4.0 Bugs & Issues › Student and instructors can’t open their profile

Viewing 15 posts - 1 through 15 (of 17 total)
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  • Author
    Posts
  • August 11, 2020 at 3:25 pm #281997
    JanekH
    Participant
    Student and instructors can't open their profile they've got only blank page.
    August 12, 2020 at 4:18 am #282121
    Veronica
    Moderator
    hi, please update your plugins first and also set the menus vibebp logged in menu and profile menu http://prntscr.com/ty5323 have you followed this tip properly: https://www.youtube.com/watch?v=Q_x-HOMItL8 and if you have to install in from initial state then please follow: https://www.youtube.com/watch?v=KTT2a-L3F8o
    August 12, 2020 at 7:34 am #282217
    JanekH
    Participant
    This reply has been marked as private.
    August 13, 2020 at 7:55 am #283181
    Veronica
    Moderator
    This reply has been marked as private.
    August 13, 2020 at 10:49 am #283640
    JanekH
    Participant
    This reply has been marked as private.
    August 14, 2020 at 11:00 am #288084
    Veronica
    Moderator
    hi, I think they are working! http://somup.com/cYj26P6B9O let me know if I misunderstood anything?

    Please check a dropdown menu too. It's changed a look after the refresh page.

    if you are talking about that first time it shows profile and after that is shows notification and setting then yes it is an issue we are working on this: https://trello.com/c/oP9RtvaD
    August 14, 2020 at 11:34 am #288148
    JanekH
    Participant
    This reply has been marked as private.
    August 14, 2020 at 1:35 pm #288421
    Veronica
    Moderator
    hi, please make sure that you have set the pages correctly in wp-admin>>settings>>buddypress>>pages and then check for the pages should be: http://prntscr.com/tzlgh8 and open these pages check they should work open them and check    
    August 14, 2020 at 3:57 pm #288738
    JanekH
    Participant
    It looks exactly the same but Members directory gives me 404 and I can't edit this page with elementor. https://prnt.sc/tzo0a7 The rest of the pages work fine
    August 17, 2020 at 10:56 am #293102
    Veronica
    Moderator
    hi, the delay in response due to support holiday please check now fixed:http://prntscr.com/u0wqmg please confirm
    August 17, 2020 at 11:09 am #293127
    JanekH
    Participant
    It still works only for admin, not for instructor and student's
    August 18, 2020 at 11:12 am #294702
    Veronica
    Moderator
    hi, please check now http://prntscr.com/u1k3jn also, add widgets to vibebp member dashboard thanks
    August 18, 2020 at 11:31 am #294717
    JanekH
    Participant
    Hi, It works when I'm using wp-login but when I'm trying to login via popup still have the error
    August 19, 2020 at 4:28 am #295512
    Veronica
    Moderator
    ok let me check this on your site
    August 19, 2020 at 11:33 am #295847
    Veronica
    Moderator
    fixed at your end please check now. http://prntscr.com/u26iah just need to set this all
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