Students can't upload files in assignment by clicking Select file

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Home › Forums › Legacy Support › Support queries › How-to & Troubleshooting › Students can't upload files in assignment by clicking Select file

Viewing 9 posts - 1 through 9 (of 9 total)
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  • April 8, 2018 at 10:19 am #152586
    yawika
    Spectator
    Students can't upload files in assignment by clicking button Select file. Please watch the video explanation https://www.useloom.com/share/0eb41eb897c245749b66deea21d872ae
    April 9, 2018 at 5:31 am #152616
    Diana
    Participant
    @yawika, It might possible that there are some js errors which is causing the issue. Do share the admin credentials with site URL in a private reply to check this issue at your end.
    April 9, 2018 at 10:35 am #152661
    yawika
    Spectator
    This reply has been marked as private.
    April 9, 2018 at 11:28 pm #152733
    yawika
    Spectator
    Can you find what is the issue?
    April 10, 2018 at 5:39 am #152746
    Diana
    Participant
    @yawika, Let me check..
    April 10, 2018 at 5:52 am #152748
    Diana
    Participant
    This reply has been marked as private.
    April 10, 2018 at 7:38 am #152766
    yawika
    Spectator
    Please use browser mozilla or opera or safari. As everything is ok on google chrome only. But most of students use phone with native browsers like safari or samsung browser. I have to explain what is browser itself for some students :)  
    April 10, 2018 at 1:27 pm #152824
    Anshuman Sahu
    Keymaster
    This reply has been marked as private.
    April 10, 2018 at 1:49 pm #152830
    Anshuman Sahu
    Keymaster
    Yes this is an issue with some browsers like edge , IE and Yandex . While in chrome it does works fine . We looked for a solution to this button solutions did not work at that time .We will check this issue again . refer : https://trello.com/c/Q0noc7y4/1520-issue-select-files-button-in-plupload-not-working-in-edge-in-assignments
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Viewing 9 posts - 1 through 9 (of 9 total)
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