Translation lost after update

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Viewing 11 posts - 1 through 11 (of 11 total)
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  • January 20, 2018 at 12:57 pm #143558
    SystemaBrazil
    Spectator
    Hello there, I've followed the steps https://wplms.io/support/knowledge-base/buddy-press-translation-using-loco-translator/  https://wplms.io/support/forums/topic/translation-guide-by-vibe-themes-support/ And it was working fine. After the update some words went back to english. Do you know what's the issue? I was looking and I didn't build my site in the childtheme, maybe that is it? Is there a way to move my site to childtheme so when the update cocmes I won't have to do it again? Thanks
    January 20, 2018 at 1:55 pm #143575
    Diana
    Participant
    @SystemaBrazil, Did you saved all your translations in the global folder instead of local folder? Global Folder for theme translations: /wp-content/languages/themes Global Folder for Plugin translations: /wp-content/languages/plugins If your po and mo files of your translations are saved in these folders then it will be safe from losing translation even after the theme update.
    January 30, 2018 at 9:10 pm #144889
    SystemaBrazil
    Spectator
    Hello, the po and mo files are save in the global folder for theme, but the plugins wasn't. I'm redoing it But even the tour guide that i had already done was lost. One dout, as i don't have the child theme how do i do the step four : https://wplms.io/support/knowledge-base/translating-user-tours-in-wplms/ ? Thanks
    January 31, 2018 at 2:41 pm #145030
    Diana
    Participant
    @SystemaBrazil, You can paste that code in wp-admin > Plugins > Editor > Select WPLMS Customizer Plugin
    February 1, 2018 at 6:51 pm #145265
    SystemaBrazil
    Spectator
    this error appeared: https://prnt.sc/i8squf I have two sites, in one it didn't appear and in the other (moveabilities.com.br) it appeared. I used the same translations files in both. Any ideias what it could be? Thanks
    February 2, 2018 at 12:29 pm #145339
    Diana
    Participant
    @SystemaBrazil, Ok, I need your FTP credentials as well as admin credentials with site URL on which this issue is appearing. P.S. Mark your reply as private while sharing your credentials
    February 2, 2018 at 1:50 pm #145364
    SystemaBrazil
    Spectator
    This reply has been marked as private.
    February 3, 2018 at 11:38 am #145470
    Diana
    Participant
    @SystemaBrazil, Okay, let me check this. Need some time to resolve this.
    February 5, 2018 at 2:38 pm #145641
    Anshuman Sahu
    Keymaster
    This reply has been marked as private.
    February 7, 2018 at 9:57 pm #145972
    SystemaBrazil
    Spectator
    This reply has been marked as private.
    February 8, 2018 at 2:06 pm #146103
    Diana
    Participant
    @SystemaBrazil, Please can you share the path of your json file and the proper steps to replicate the issue.
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