Unable to add New Students to Course

Home Forums Legacy Support Support queries How-to & Troubleshooting Unable to add New Students to Course

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  • #72540
    brettod
    Participant
    When a new student signs up sometimes the email gets lost in a spam filter and I manually activate the account from wp-admin > Users > Pending. For some reason after the student is activated I am unable to add the student to a course in Course > Admin. Previous students still show up, but something seems to be not finishing correctly during activation for them to appear in the AJAX autofill box.
    #72630
    H.K. Latiyan
    Participant
    Please check if the new user is shown in the wp-admin->users->all users. If yes then please share the proper steps to replicate the issue and share the credentials to check this on your website. PS: Please mark your reply as private while sharing the credentials.
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