Home › Forums › Legacy Support › Support queries › Setup issues › Unable to save updates on home page
- This topic has 10 replies, 2 voices, and was last updated 8 years, 5 months ago by Anshuman Sahu.
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November 27, 2015 at 7:40 pm #11036RMASpectatorNeed immediate help. I have now home page that doesn't make sense to customers. We are unable to save updates on our home page of the WPLMS themed website using the "Page Builder" tool. I spent numerous house trying to fix this including a new page. I also notice the vibe features in Page builder are not present.November 28, 2015 at 7:05 am #11095Anshuman SahuKeymasterWe have many of the topics on this in forms . At the end this results in the webhost mod security problem . Please contact your webhost on this . Our script sends html content of the [age builder woth ajax call and some of the hosts do not allow to send html content .November 28, 2015 at 7:08 pm #11226RMASpectatorAlex- I contacted my webhost' Godaddy.com (managed server). They ask for you to be clearer (less general) what need to be turned off and off or installed. Dropping all securities on the website is not recommended. Please alleviate this topic to someone else if you are not familiar with it so I can have a resolution quickly. Thanks RMANovember 28, 2015 at 10:11 pm #11231RMASpectatorAlex- I contacted my webhost' Godaddy.com (managed server). They ask for you to be clearer (less general) what needs to be turned off and on or installed. Dropping all securities on the website is not recommended. Please elevate this topic to someone else if you are not familiar with it so I can have a resolution quickly. Thanks RMA<b></b><i></i><u></u>November 30, 2015 at 6:47 am #11311Anshuman SahuKeymasterThe page builder scripts sends html content of the page builder with ajax call and some of the hosts do not allow to send html content . As you can see in the screenshots in other topics . Server returns 404,302 server error while the page builder html content is posted to the admin-ajax.php file . refer the screenshot : http://i.imgur.com/XS1kPQo.png Check this out in your site also . Can you please share admin credentials and site url to check if same issue appearing in your site ? PS: mark reply as private while sharing the info .November 30, 2015 at 10:22 pm #11511RMASpectatorHere are credentials: www.adraceu.com user: [email protected] pass: <span style="line-height: 115%; font-family: 'Arial','sans-serif'; font-size: 11pt; mso-fareast-font-family: Calibri; mso-fareast-theme-font: minor-latin; mso-ansi-language: EN-US; mso-fareast-language: EN-US; mso-bidi-language: AR-SA;"><span style="color: #000000;">ADRACEU2015@)!%</span></span> I added a screenshot of homepage, as you can see, there is no content visible, even if the content is there.December 1, 2015 at 8:26 am #11574RMASpectatorAlex- Godaddy.com managed service team looked at screen shot you sent. The scripting goes to a URL that is notour: https:goskilled.com | refer the screenshot you sent below: <span style="color: #32a3cb;">http://i.imgur.com/XS1kPQo.png . </span><span style="color: #32a3cb;">This is the reason why we all have issues as the call url script is not going to the intended server and causes</span> Server returns 404,302 server error while the page builder html content is posted to the admin-ajax.php file . Can you make the adjustment to our website; www.adraceu.com | User: [email protected]| Pw: ADRACEU2015@)!%December 1, 2015 at 11:57 am #11637Anshuman SahuKeymasterTry updating the vibe custom types plugin .December 2, 2015 at 4:26 am #11734RMASpectatorNone of your instruction seem to fix the problem. My webhost godaddy.com managed servers can't make out from your information what make out of it. Can you be more instructive what exactly they need to do. Still can't update pages.December 2, 2015 at 4:59 am #11735RMASpectatorAlex- The host did a script test and there is no problem with it not accepting ajax. test used http://adraceu.com/ajaxtest/ajaxtest.htm#. Did you take a look at what I forwarded yesterday? Godaddy.com managed service team looked at screen shot you sent. The scripting goes to a URL that is not ours: https:goskilled.com, this is a vibe theme website | refer the screenshot you sent below: <span style="color: #32a3cb;"><span style="color: #32a3cb;">http://i.imgur.com/XS1kPQo.png . </span></span><span style="color: #32a3cb;">This is the reason why we all have issues as the call url script is not going to the intended server and causes</span> Server returns 404,302 server error while the page builder html content is posted to the admin-ajax.php file . Can you make the adjustment to our website; www.adraceu.com | User: [email protected]| Pw: ADRACEU2015@)!%<b></b><i></i><u></u>December 2, 2015 at 8:41 am #11786Anshuman SahuKeymasterThe ajax example they depicted in here : http://adraceu.com/ajaxtest/ajaxtest.htm# is not posting any html content . The issue is with the ajax call which posts html content to save it in the database . Server blocks the request of such calls . refer : http://prntscr.com/99e1yy
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