Unauthorized access to course

Home Forums Legacy Support Support queries How-to & Troubleshooting Unauthorized access to course

Viewing 15 posts - 1 through 15 (of 15 total)
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  • #374098
    Hi, I noticed that a new user registered on website and started course, but in Woocommerce I do not find any payment. How did it happen?
    #374099
    This reply has been marked as private.
    #374172
    Veronica
    Moderator
    This reply has been marked as private.
    #374295
    This reply has been marked as private.
    #374353
    Veronica
    Moderator
    ooh thanks for pointing this I haven't noticed it can you please let us know a course on which we can test this or give us permission to create a new one
    #374357
    This reply has been marked as private.
    #374431
    Veronica
    Moderator
    checking on your site
    #374434
    Veronica
    Moderator
    This reply has been marked as private.
    #374436
    Hi, happy to know that the website works fine. Do you can reconstruct the path done by the one that started course without authorization?
    #374437
    This reply has been marked as private.
    #374480
    Veronica
    Moderator
    well, this can happen if any instructor adds the student to the course! as I have checked the same on your site everything is working fine
    #374486
    Hi, no one added this one, we do not know who is. Is a bad experience to find that someone entered in the system.
    #374524
    Veronica
    Moderator
    hi can you please share that student's details so we can take a look bit closer
    #374534
    Hi, I do not know this student. I already sent to you all I have (the notifications received by email with new student registration, and the information that the student started quiz). No course payment receipt.
    #374565
    Veronica
    Moderator
    confirm if this is a specific case or you found another users as well who registered on site and started the course without payment?
Viewing 15 posts - 1 through 15 (of 15 total)
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