Unit is marked complete upon starting unit

Home Forums Legacy Support Support queries How-to & Troubleshooting Unit is marked complete upon starting unit

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  • #376730
    javadh
    Spectator
    Hi The issue is when the user begins a course and starts a unit, right at the start the unit is marked as complete. So the user has just started the unit and why it gets marked as complete? I want the unit to get marked complete when user goes to next unit.
    #376766
    Veronica
    Moderator
    hi the delay in response is due to support holiday are you using this tip? : https://wplms.io/support/knowledge-base/auto-mark-unit-complete-when-open/ the button will be automatically clicked when the unit opens. because this is not happening at our end http://somup.com/crhUh7qbEf the unit will be marked complete only when the user will click on that you can provide us a video for the same for a better understanding of the issue. also when a user reaches the end of the lesson then it auto marks the unit as complete.
    #376956
    javadh
    Spectator
    The issue is as soon as I open a unit, a message is displayed at the bottom saying that the unit has been completed. As an example, I have recorded the following video that shows when I open each unit, it is instantly marked as complete. https://www.awesomescreenshot.com/video/6654412?key=98305dbc4b38714253401edc4a12061f
    #377046
    Veronica
    Moderator
    hi it marks complete on scroll if you are using the video unit then you can enable the media lock so that video unit will not mark as complete until the user has not completely watched the video
    #377355
    javadh
    Spectator
    Is there a way to disable unit completion when the user scrolls? Is it possible for the user to mark the unit as complete manually by pressing a button?
    #377527
    Veronica
    Moderator
    hi this is not available right now but yes we have planned this in our feature list https://trello.com/c/LLvVJhfG
    #377680
    javadh
    Spectator
    Hi Where can I find the unit media lock?
    #377761
    Veronica
    Moderator
    here you can find this https://www.youtube.com/watch?v=SD6KR-uoBVA
    #377782
    javadh
    Spectator
    How can I enable this from backend? and will this disable the unit complete when scroll?
    #377835
    Veronica
    Moderator
    hi the setting is available here: http://prntscr.com/26dhmbd http://prntscr.com/26dhm8y no this will not disable that
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