Upload issue as instructor

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Viewing 9 posts - 1 through 9 (of 9 total)
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  • #49133
    Danny
    Spectator
    For some reason I am not able to upload files/images in front end as an instructor. I have tried with my admin account and it works. Have looked at permission settings for upload folder and they are set to 755 on folders and 644 on files. Have some code in customizer plugin but I have removed them in my dev site but that didn´t fix it. Do you have any clue?
    #49134
    Danny
    Spectator
    Credentials. www.qampus.se Admin user Userid: p511dvi Password: Alicia0810163584 Instructor User Userid: Qampuss Password: Alicia0810163584
    #49135
    Danny
    Spectator
    I can add that the upload is running, but when it has been upload it says "there was an error in the upload, please try again later". If the instructor reloads the page and go to Add Media again then the image is showing in the Media Library.
    #49314
    Anshuman Sahu
    Keymaster
    Unable to replicate the issue at our end and neither any user have reported this issue ever on support forums . Please try deactivating third party plugins in your site and check the issue again .
    #49641
    Danny
    Spectator
    I have now done some tests. Have installed a old version of WPLMS 2.0.7 on a sub-domain, no third party plugins are installed. I am able to upload images and files as an instructor. I then upgrade the theme and plugins to the latest version 2.0.9.3 for theme and 2.0.9.1 for plugins. Then I am no longer able to upload images. So for my point of view it seems to be something with the theme and your plugins.
    #49642
    Danny
    Spectator
    I have created a video in order to show you that it works on a older version but not after an upgrade. https://www.youtube.com/watch?v=94w-6UyWKIU&feature=youtu.be  
    #49793
    Anshuman Sahu
    Keymaster
    It is working just fine at our setup please check : http://screencast-o-matic.com/watch/cDh0XgieJW I guess in your site a main capability is removed from the instructor role . Please check this by adding this plugin : https://wordpress.org/plugins/capability-manager-enhanced/
    #49839
    Danny
    Spectator
    Hi Alex, I found the issue, at least in my installation. It has to do with the "WP Admin area access" in WPLMS - Buddypress settings. I had this set to only administrators. If I change it to All, or Instructor/Administrator then it works with uploads on my site. Can you try on your site?  
    #49908
    H.K. Latiyan
    Participant
    Yes it won't work for you because you have restricted the instructors from accessing the wp admin area and when you try to upload anything then the user has to access the media library which is a part of wp admin area.  
Viewing 9 posts - 1 through 9 (of 9 total)
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