User Avatars and Group avatars disappeared

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Home › Forums › Legacy Support › Support queries › How-to & Troubleshooting › User Avatars and Group avatars disappeared

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  • February 1, 2017 at 10:56 am #93084
    jgavilan
    Spectator
    Hi guys, Since yesterday all the images avatars for users and groups have disappeared. The actual images are in their folders (if taking a look to the ftp), but for some reason they do not show, like if something is broken. Any suggestion? Did you see this before? By the way all our plugins, template and wordpress are up to date. Thanks in advance.
    February 2, 2017 at 5:44 am #93243
    H.K. Latiyan
    Participant
    Please check the avatar/images folder permission in your website, the folder permission should be 755.
    February 2, 2017 at 10:27 am #93320
    jgavilan
    Spectator
    This reply has been marked as private.
    February 3, 2017 at 1:45 pm #93585
    Anshuman Sahu
    Keymaster
    Okay can you please share a valid admin credentials and url of a group on your site in a private reply .
    February 3, 2017 at 1:45 pm #93586
    Anshuman Sahu
    Keymaster
    Also share a valid FTP credentials .
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