Verification emails are not reaching the new registrants

[ugas]

When someone registers my site, a notification is saying we have sent a verification email but it does not reach to the respective email, so what is the solution?

[Veronica]

hi, sorry for the delay in response due to support holiday. please make sure you have enable touch points in lms setting and also enable the welcome email setting in registration form.  

[ugas]

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[Jackson]

Dear user Please note that the activation emails is sent by the Buddypress in plain text as of now . Please check if you have setup any activation emails in Buddypress emails from wp-admin >> emails . If not then please set one . refer : http://prntscr.com/brx18f http://prntscr.com/brx1ju

[ugas]

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[Veronica]

hi, make sure you have disable skip mail verification: https://prnt.sc/rv9yp5

[ugas]

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[Veronica]

hi,

Well please check if there is an activation email present in your wp-admin -> emails by navigating to this link :
http://your-site.com/wp-admin/edit.php?taxonomy=bp-email-type&term=core-user-registration&post_type=bp-email

If there is no any then please create one.
refer : https://codex.buddypress.org/emails/

you can refer: https://wplms.io/support/knowledge-base/emails-not-working/ for the confirmation are you able to receive any other mails?

[ugas]

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[Veronica]

hi, I have checked this on your setup you have set a template that was not present on the setup i have made changes accordingly: https://prnt.sc/rye4ye now please check and revert.

[ugas]

I finaly fixed this issue, thanks for your support and instruction which helped me well.

[Veronica]

thanks for the confirmation dear. glad to know you have did it! for now closing this topic. #staysafe

[Author]

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