Visual Composer not Loading

[lynnpal]

I'm having an ongoing issue with the Visual Composer. I deactivated it. I deleted it. I re-installed and still the same problem. It is updated as is my theme but it just refuses to load. Any suggestions.  

[Anshuman Sahu]

Can you please clarify more on this issue? Share some screenshots and steps to replicate the issue . Please also make sure that your visual composer plugin is also updated to latest . refer this tip to update the Visual Composer : https://wplms.io/support/knowledge-base/how-to-update-visual-composer/

[lynnpal]

Sure, the Visual Composer is updated. Version 4.12 Screenshots are attached. Screenshots are attached. Basically, when I open the 'edit in Visual Composer' at the top of any page I get the visual composer icon and it just keeps spinning and trying to load. Thanks, Lynn

[Anshuman Sahu]

Unable to replicate the issue when i checked this on my test setup . refer : http://prntscr.com/byln0l Can you please share your site url and admin credentials in a private reply to check this issue at your end ?

[lynnpal]

Hi Alex www.familyhistorywritingstudio.com username: [email protected] password: PalDesKow12!  

[Anshuman Sahu]

i checked your site and found the VC to be working fine please check video in private reply . If you wan to edit the  Vibe page builder content , for that you need to edit it in back end .vibe page builder content cannot be edited with VC . here : http://prntscr.com/bz261b

[Anshuman Sahu]

http://screencast-o-matic.com/watch/cDiUIjiEgJ

[lynnpal]

Hi Alex It is now working fine. I suspect when you worked on the other issue with the editor, and removed the slider this was overloading the website. Thank you for you help.

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