Hello,
Thank you very much for your feedback.
please create your own topic then share credentials in the second reply. mark this as a private reply.
refer: http://prntscr.com/q36zar
I would like to request temporary access (wp-admin URL and credentials) in a private reply to your site to take a better look at the issue. The information you will enter is private which means only you and I can see and have access to it.
note: activate your child theme for the fix. i will write codes in child theme so that after update it remains effective.