Woocommmerce Membership quantity doesn’t apply to course remaining time

Home Forums Legacy Support Support queries How-to & Troubleshooting Woocommmerce Membership quantity doesn’t apply to course remaining time

Viewing 7 posts - 1 through 7 (of 7 total)
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  • #358868
    youngbal
    Participant
    If membership quantity (product quantity) is 1, then it works well. But if quantity is added (more than 2), course remaining time doesn't extend. Also When the quantity of the same product with different membership period is added, course remaining time doesn't extend. And although user membership was expired manually by admin, the course is still activated and the remaining time also does't change. See this image woocommerce > membership > products setting Allow cumulative purchases is checked. Thanks in advance
    #358870
    youngbal
    Participant
    This reply has been marked as private.
    #358998
    Veronica
    Moderator
    ok please also share the course and product URL so we can check this
    #359031
    youngbal
    Participant
    Sorry I missed the related URL. Course URL : https://www.heraldpass.com/course/9%ea%b8%89-%ea%b3%b5%eb%ac%b4%ec%9b%90%ec%98%81%ec%96%b4-%eb%ac%b8%eb%b2%95%ec%9d%b4%eb%a1%a0/ Product URL : https://www.heraldpass.com/product/9%ea%b8%89%ec%98%81%ec%96%b4-30-%ec%88%98%ea%b0%95%ea%b6%8c/ Thanks in advance
    #359148
    Veronica
    Moderator
    hi yes, it won't match but it will run according to membership do not worry because as soon as the course is expiring it will. check for membership and again assign the course to the user
    #360092
    youngbal
    Participant
    Now I have solved the problem by changing the related membership plans. Thanks anyway!!!
    #360134
    Veronica
    Moderator
    ok good to know thanks for your confirmation
Viewing 7 posts - 1 through 7 (of 7 total)
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