Home › Forums › Legacy Support › Support queries › Other issues › Course Does Not Go to Product Page When It is Not Available in a Membership
- This topic has 17 replies, 3 voices, and was last updated 4 years ago by Veronica.
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April 6, 2020 at 3:31 pm #249391anabolictechnologyParticipantHello, I made a video to show you and explain my question better: http://somup.com/cYf1ov1pbT Thanks.April 7, 2020 at 2:47 pm #249655Anshuman SahuKeymasterWell this just can only mean that this product : " INNER CIRCLE STUDENT MEMBERSHIP " or the product for this is deleted or its in drafts. Create this memberhsip again and its product again you will not see this issue .April 7, 2020 at 4:29 pm #249668anabolictechnologyParticipantLet me try and re explain. Here is a video: http://somup.com/cYfiDu1EJSApril 7, 2020 at 4:50 pm #249670anabolictechnologyParticipantmaybe instead of associated individual courses with a product (subscription). We can associate course categories?April 8, 2020 at 12:56 pm #249850Anshuman SahuKeymasteragain you are doing it wrong. the category support does not exists in wplms . Please follow this tip to properly setup wplms woocommerce memberhsips : https://wplms.io/support/knowledge-base/woocommerce-membership-integration-with-wplms-addon/April 8, 2020 at 1:15 pm #249859anabolictechnologyParticipantSo I can remove all course categories from the restrict content section of the membership plans tab? And remove the course categories check box on the edit course page? To confrim, all I need to do is add the course membership here? https://screencast-o-matic.com/screenshots/u/naMZ/1586351624597-25392.png This article doesn't show what to put on the restricted content tab. What do we put there? Refer: https://screencast-o-matic.com/screenshots/u/naMZ/1586351720862-13085.pngApril 9, 2020 at 1:37 pm #250146Anshuman SahuKeymasterNo you got it all wrong , first check this tip : https://wplms.io/support/knowledge-base/woocommerce-membership-integration-with-wplms-addon/ IT only works with direct connection with memberhsip level and a important setting which is course primary product .April 9, 2020 at 6:43 pm #250203anabolictechnologyParticipantHere is a Video to show you exactly how I reset it up based on the page you provided, what I am trying to accomplish, and to explain my questions: http://somup.com/cYfQFp176q Is it now setup correctly? Courses they had access to before they expired aren't removed. How do I fix this? I see course categories do nothing but add a little box which I will remove I've read so many posts and I have read it might be best to use woocommerce memberships, woocommerce subscriptions, and woocommerce subscriptions add-on instead of woocommerce memberships add on which I am using? Will that solve the issues?April 9, 2020 at 6:44 pm #250204anabolictechnologyParticipantThis reply has been marked as private.April 10, 2020 at 12:16 pm #250416Anshuman SahuKeymasterThanks for the video . I noticed that you are using woocommerce subscriptions as well with woocommerce memberships . Our wplms woocommerce memberhsips addon does not works at all n conjunction with wocommerce subscriptions . The setting to choose the subscription length will not work : only specific length settings work : http://prntscr.com/rwqgvi Either you have to use the woocommerce subscriptions or woocommerce memberships . There is different addon for woocommerce subscriptions which works differently with woocommerce subscriptions . https://wplms.io/support/knowledge-base/wplms-woocommerce-subscriptions-addon/ But both of these does not work at all in conjunction. This is why these issues are appearing and access to courses will not be as your will expect it to be. Woocommerce memberhsips provides ease to select just level and provide access based on the membership status . while woocommerce subscriptions provides automatic recurring payment . Its upto you .April 10, 2020 at 12:24 pm #250420Anshuman SahuKeymasterWe noted the issues : The access is not removing from the courses in which membership is selected. NOTE: purchasing subscription product will not give access to course with membership .April 10, 2020 at 1:42 pm #250455anabolictechnologyParticipantOk, so I explained exactly what I am trying to do with members in that video. What is a solution? How do I achieve what I am looking for? I need subscriptions because I need monthly payments. I am basically bundling courses into different subscriptions.How come it works perfect for new courses. Everything works perfect there. It only doesnt work for courses they only have access too?April 10, 2020 at 1:45 pm #250457anabolictechnologyParticipantThe only other thing I can think of is to have to manually remove memberships when people stop paying. I really hope you can provide a detailed solution to exactly what I am trying to accomplish.April 11, 2020 at 10:59 am #250595Anshuman SahuKeymasterYou would first need to choose between either woocommerce subscriptions and woocommerce memberhsips you have links of both and we already told main difference between them . What you are trying to do can be done with both plugins individually . I guess you will need just subscriptions . It would be simple to implement as well . there will be no levels in between just product selection directly . With the help of this tip you will be able to select multiple products in pricing : https://wplms.io/support/knowledge-base/show-multiple-pricing-for-course-via-woocommerce/ and in products you will select the courses for which you want to give access to for subscription period .April 14, 2020 at 5:06 pm #251350anabolictechnologyParticipantThe problem is that I need the membership plugin because its not just courses but I have other content I need to hide. I found that the issue that was causing the courses not to be available is that membership was put on hold. I now have automatewoo and that solved the issue. It seems as though everything is working as planned now. I wish I was able to see how the woocommerce subscriptions add on would have been different than using the membership one I am currently using, but it would be a lot of undoing and redoing just to see. The video provided on this page https://wplms.io/support/knowledge-base/wplms-woocommerce-subscriptions-addon/ Doesnt really show me. Thanks for all your help.
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