meeting countdown is blank

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  • April 23, 2020 at 1:05 pm #253814
    gasmsy
    Participant
    My meeting countdown appears blank. See below. https://prnt.sc/s4nj39
    April 24, 2020 at 8:04 am #254000
    Veronica
    Moderator
    hi, have you followed this tip: https://wplms.io/support/knowledge-base/countdown-shortcode/ please try.
    May 4, 2020 at 10:46 pm #256651
    gasmsy
    Participant
    @ Veronica Please this is not for the usual Countdown. I mean count down toward holding a video/audio conference. See the cast again for better appreciation. https://prnt.sc/savjp4
    May 5, 2020 at 10:43 am #256853
    gasmsy
    Participant
    Check the following cast too to have a better understanding. https://screencast-o-matic.com/watch/cYhh6pBPR2 I should have said the BigBlueButton meeting countdown counter is not working well.
    May 5, 2020 at 10:56 am #256861
    Veronica
    Moderator
    hi, have you followed this tip: https://wplms.io/support/knowledge-base/wplms-bbb-addon/ properly! make sure you have installed and activated all the latest plugin on your site and theme too. if you have any cache plugin then also try to disable this and clear your cache.
    May 6, 2020 at 11:39 pm #257311
    gasmsy
    Participant
    @Veronica I have changed to zoom and the same problem persists.
    May 7, 2020 at 1:30 pm #257501
    Veronica
    Moderator
    hi, i have tried to check this and found: https://prnt.sc/sclkmy unable to replicate the same!
    May 7, 2020 at 8:19 pm #257621
    gasmsy
    Participant
    these were the meeting I schedule when  was using BBB. I am using zoom now, so you can check  again,. I am going to delete these stubs of the BBB meeting schedules
    May 8, 2020 at 7:24 am #257715
    Veronica
    Moderator
    This reply has been marked as private.
    May 8, 2020 at 10:44 am #257764
    gasmsy
    Participant
    @ Veronica Please I have set a meeting on the FIRST PAGE of the course below: https://prnt.sc/sd458t https://prnt.sc/sd46ef Hope this helps.
    May 9, 2020 at 11:06 am #257995
    gasmsy
    Participant
    @ Veronica. Any success?
    May 11, 2020 at 7:24 am #258210
    Veronica
    Moderator

    hi,

    actually you have posted other reply on your topic so the response time increases and the topic moved from our pending list.

    so about the issue

    i was checking this but it seems that meeting has expired so please can you provide meeting again for the same course? i will replicate it. refer: https://prnt.sc/sejcs4
    May 11, 2020 at 9:35 am #258244
    gasmsy
    Participant
    @Veronica I have setup another meeting. The time is way ahead to permit you do the corrections.
    May 12, 2020 at 1:50 pm #258725
    Anshuman Sahu
    Keymaster
    yes the countdown is not working in your due to some js error . Provide some time to fix this .  
    May 12, 2020 at 9:44 pm #258822
    gasmsy
    Participant
    @Alex, Okay thanks.
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