Home › Forums › Legacy Support › Support queries › Setup issues › Amazon Videos Pausing/Loading Randomly
- This topic has 43 replies, 3 voices, and was last updated 3 years, 6 months ago by Anshuman Sahu.
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August 25, 2020 at 8:13 pm #298174anabolictechnologyParticipantHello, I got this reply below: Well I checked this out but could not find any error coming from theme or s3 addon . the loading issue is not coming from the theme or addon .Its actually the amazon s3 itself .What wplms s3 do is to generate a unique url which remains valid for limited amount of time then it expires . After that its the amazon s3 which is serving the video file . about the right click protection : the s3 works only in this way : It limits the time to load that resource on user’s machine . It loads the resource from s3 for the given duration after it stops loading the resource .So anybody who wants to download the pdf from the same link in the dom will not be able to do so after a certain duration .’ I would recommend you to use third party right click protection plugin in order to prevent this . This was my Question: I am using Amazon S3 plugin. The videos work fine but somewhere between 1:30 seconds to 3 minutes or so they just stop playing and start with the loading screen. I have great wifi and the same issue keeps happening with multiple users. It happens on mobile too. In great wifi where everything is working. Here is a link to the video: https://youtu.be/eT12fLCZwsk Also, you can right click and save the video for download. Anyone can download these videos. How do I turn that off? My Question: 1. What is the best video hosting so no one can download the video and that WORKS? And has a plugin for the theme. 2. How come sometimes the Amazon videos work and sometimes they don't? Amazon wont GIVE ME SUPPORT WITHOUT PAYING A LOT OF MONEY,August 26, 2020 at 7:38 am #298302JacksonBlockedHello, If you want to protect your videos you can follow this topic as well: https://wplms.io/support/forums/topic/how-to-protect-my-courses-video-from-downloading-by-students/ Thanks,August 27, 2020 at 3:04 am #298522anabolictechnologyParticipantThis reply has been marked as private.August 28, 2020 at 2:40 pm #299020anabolictechnologyParticipantCan you please let me know?August 28, 2020 at 3:03 pm #299025Anshuman SahuKeymasterThis reply has been marked as private.August 28, 2020 at 7:36 pm #299065anabolictechnologyParticipantI removed deleted and reuploaded these videos 3 times. Can you please let me know why it is not working? I just went through the videos and they are still not working? Please let me know.August 29, 2020 at 12:52 pm #299302Anshuman SahuKeymasterCan I now the extension of the videos ?Can you please share one of the video which is not working on s3 ?I can try uploading in our test amazon account to check this up ?August 30, 2020 at 4:38 am #299353anabolictechnologyParticipanthttps://relentlessuniversity.s3-us-west-2.amazonaws.com/How+to+Build+Your%C2%A0Resilience%C2%A0Muscle+1+Its+Not+How+You+Start.mp4 All my other course videos are working well. But this course: https://www.relentlessuniversity.com/wp-admin/post.php?post=5456&action=edit&classic-editor Title: How to Build Your Resilience Muscle you have the login.
- The second issue is my amazon videos dont load fast enough and are constantly having to load. Multiple people are constantly complaining of this. I have the same issue. I reached out to amazon and I setup cloudfront but the shortcodes wont work with the S3 plugin I purchased. Can you please help me with a solution? I really need help.
August 31, 2020 at 2:27 pm #299651Anshuman SahuKeymasterThis reply has been marked as private.August 31, 2020 at 5:17 pm #299681anabolictechnologyParticipantThis reply has been marked as private.September 1, 2020 at 2:54 pm #299920Anshuman SahuKeymasterWell I can only think of two reasons for this : 1 . internet issue or the file name , if you have notices that before uploading file I renamed it without any special characters or spaces and it worked for me . so please check the file name and please try uploading one video at a time .September 2, 2020 at 1:31 am #300015anabolictechnologyParticipantThis reply has been marked as private.September 2, 2020 at 3:46 pm #300216Anshuman SahuKeymasterWell the cloudfront option is planned but we are not getting enough time to research on it to how to add it to wordpress . Its the vimeo these days most of our customers are choosing. You can use vimeo with or without videovibe addon : https://wplms.io/downloads/videovibe/ Well I would not say its horrible ,I have seen s3 videos playing smoothly.Maybe its the bucket area or something causing such issue .September 2, 2020 at 3:50 pm #300217anabolictechnologyParticipantMaybe its the bucket area or something causing such issue. What could be the issue? How can I fix it? It would really mean a lot if you can share your platforms requirements of the bucket so I can please revise it. THis is becoming a nightmare. Is there a simple migration of the videos from s3 to Vimeo? Or do I have to migrate all the videos and then go through each unit 1 by 1 and change the videos? I am hoping for a very quick response.September 3, 2020 at 3:06 pm #300522Anshuman SahuKeymasteryes you would need to change the whole content actually in order to migrate . For the speed issue I would only suggest you to create bucket in your region or in the region where most of your students are . -
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