Admin disconnected automatically

[eduardovid]

Sometimes I am working aon the web as administrator and I am automatically disconnected showing this image. Why? https://cursospilatesonline.com/inicio.jpg In case of automatic disconnection, Can display a simple Login screen instead of the registration page?

[eduardovid]

same if I am working on the page as Instructor

[eduardovid]

This reply has been marked as private.

[eduardovid]

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[eduardovid]

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[Anshuman Sahu]

Well this is actually strange.This is actually the reigister page which is showing there in the popup . Hard to replicate the issue  as we need this popup to replicate  it. Please check your third party plugins , try deactivating your third party plugins in your site .  

[eduardovid]

Please, can your answerd me all my questions? I think is better and we will lose time with a lot of tickets.

[Veronica]

hi, sorry for the delay in response due to support holiday. answering your questions one by one

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for automatically logout. i have checked your site and didn't find anything regarding this like any wrong setting nothing. i am logged in on your site and i have not faced this logout issue so unable to replicate this. can you please explain exactly when this happens? the only solution for this now is to deactivate all the third party plugins one by one and then check.

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for activation email.

please make sure you have enable some settings:

goto wp-admin -> lms - > settings -> emails -> email options -> edit activation email template -> check if there is any template there .

please make sure you have enable touch points in lms setting and also enable the welcome email setting in registration form.

Please check if you have setup any activation emails in Buddypress emails from wp-admin >> emails .

If not then please set one .
refer : http://prntscr.com/brx18f

http://prntscr.com/brx1ju

you can also refer these tips: https://wplms.io/support/knowledge-base/email-not-being-sent/ https://wplms.io/support/knowledge-base/emails-not-working/

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The payment message doesnt appear when a trainer wants to publish the Course (with the Premium Courses Instructor plugin). here is the tips for this can you please explain exactly which message!!! https://wplms.io/support/knowledge-base/instructor-premium-courses-feature/

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it has been more than 20 mins on the site and still i am not facing the automatically log out issue!!!

[eduardovid]

If the Instructor Premium Courses plugin only works if wp-admin area access is disabled, its not interest for me. By disabling wp-admin area access to instructors, they leave much less options for them such as creating Certificates, Events with more options, creating meetings with zoom, etc. It doesn't make much sense that it only works if wp-admin area is disabled. Please, can you confirm me if is necesary to disable wp-admin area access? And please tell me, I dont know from where have to pay Instructor for Course publicated with the complement Instructor Premium Courses.  

[Anshuman Sahu]

Yes the backend access has to be restricted as we implemeted the publish restriction from front end only as of now in instructor premium course.  

And please tell me, I dont know from where have to pay Instructor for Course publicated with the complement Instructor Premium Courses.

  Could not understand above statement , can you please share more on that ? Do you mean you want to forcefully allow a instructor to publish a course ?

[eduardovid]

Ok, dont worry, at this moment Im not going to use Instructor Premium Courses because just works from Frontend and moreover I have do disable wp admin panel. You can close this topic Thanks

[Veronica]

thanks but if you want any feature then you can  create feature request for this.
on the basis of up votes we will concern it under fast development.
here: https://wplms.io/support/forums/forum/general/feature-request/ closing the topic.

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