Appointment plugin not loading data

Home Forums WPLMS AddOns WPLMS Appointments Appointment plugin not loading data

Viewing 7 posts - 1 through 7 (of 7 total)
  • Author
    Posts
  • #274312
    victor_manea
    Participant
    Hi ! I have installed the trial version for appointments plugin and I cannot manage to make it work. Basically, I have created a course from a teacher, then set an available schedule and then I have logged in with a student in order to book one slot from there. I have countered the following issues on this flow:
    1. when I click on "Book instructor" (this is the button that is added automatically by theme: https://prntscr.com/tgsnjl) I am redirected to http://localhost/lms/members/bqzady/book and the page is blank - https://prnt.sc/tgslr8
    2. if I click on the Appointments tab and select a slot, the pop-up looks very strange. It should look like in your presentation trailer (this), but it looks like this. I believe it is the same situation as posted here: https://wplms.io/support/forums/topic/appointment-info-is-not-loaded/
    Thank you ! Victor
    #274341
    victor_manea
    Participant
    Also, a 3rd issue I can not figure out is:
    1. logged in as a teacher. Navigate to a course and edit it. Then click on "Components". The "Appointments/Booking" section is already enabled, so I go to "Appointments slots" section in order to add more slots. I click on "Add appointment Slots" , but nothing is showed: http://prnt.sc/tgu5t7. I then try to "Add more slots", but I am redirected to a 404 page: http://prnt.sc/tgu7vf
    #274556
    Diana
    Participant
    @victor_manea Issue 1: https://prnt.sc/tgslr8 Make sure this setting is enabled for that instructor: http://prntscr.com/thifdc and save settings Issue 2: Make sure you are not minifying the files because wplms appointments are based on react js. The files are already minified and no need to minify these files again. Disable minification. Also, check whether your woocommerce plugin is activated or not Issue 3: Please follow the point no 1 and make sure to hit save changes in wp-admin > Settings > Permalinks Please tell me which version is installed on your site. It should be the latest one(1.6) It will be better if you have a staging site. So I can check the issues on your site
    #274585
    victor_manea
    Participant
    Issue 1: this setting http://prntscr.com/thifdc was already enabled Issue 2: I do not know what you are referring to as "minification", but it solved by itself and now it is not an issue anymore Issue 3: I have saved the settings here - <span style="color: #4b4d4d; font-family: Lato; font-size: 14px;">wp-admin > Settings > Permalinks</span> - I have the 1.6 version: http://prnt.sc/thkc7v Yes, I am working on my local station and I can give you access to it. We can also have a call and go through all issues I have noticed. There are plenty and the appointments plugin is really the factor of decision in going with WPLMS theme or not.
    #274739
    Diana
    Participant
    @victor_manea, For Point 1 & 3, please share staging site credentials on which I can check because any other way is not possible like a skype call or something else because we are busy with wplms 4.0 launch and I am working in odd hours I am really sorry for this
    #274745
    victor_manea
    Participant
    I have replied with credentials and marked it as private, but I can not see the replies. So, just to make sure, let me know if they were or not posted.
    #275198
    Diana
    Participant
    No sir, I didn't receive it: http://prntscr.com/tjkz97 The credentials of your staging site. The idea of staging site is good at least I can check what the issue is and can debug in the code as well
Viewing 7 posts - 1 through 7 (of 7 total)
  • The topic ‘Appointment plugin not loading data’ is closed to new replies.