Certificates show black background image

[escamillajx84]

Hi, I was reading previous posts and found some related topics to my issue but none provided a resolution. I too have a black background when attempting to print/view a course certificate. What is recommended here? Please don't tell me is a certificate SSL issue, that's not the case. I want a true answer.   I am using the custom CSS you guys provide with the Certificate templates and using an 800x600 background image. .mycustomcertificate .mycertificate_student_name{ position:absolute; text-align:center; top:210px; width:100%; }   .mycustomcertificate .mycertificate_student_name+p{ position:absolute; text-align:center; top:310px; width:100%; }   .mycustomcertificate .mycertificate_course{ position:absolute; text-align:center; top:340px; width:100%; }   .mycustomcertificate .mycertificate_course + p{ position:absolute; text-align:center; top:400px; width:100%; }   .mycustomcertificate .mycertificate_student_marks{ position:absolute; text-align:center; top:430px; width:100%; }   .mycustomcertificate .mycertificate_code{ position: absolute; text-align: center; top: 640px; width: 100%; }

[logan]

Hello, Please share some screenshots so that i can understand your issue. Also page url & admin credentials in a private reply to check the issue at your end. while we are debugging you issue, till then please have a look here: https://wplms.io/support/drag-drop-certificate-builder-for-wplms/ We have improved

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Tip: For better support always share a screenshot: Please provide proper screenshot, use https://prnt.sc/ to upload and share url of the screenshot. If you want to send us a video of the issue, use https://screencast-o-matic.com/ to upload and share url of the video.

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