Home › Forums › Legacy Support › Support queries › How-to & Troubleshooting › Clicking on "Check Results" in Quiz get a black screen
- This topic has 28 replies, 3 voices, and was last updated 3 years, 10 months ago by Diana.
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May 16, 2020 at 10:34 am #260063vikrant003ParticipantOk,, I am already doing "Show results after submission" in Quiz Is there any way to hide the "show results" button till the fix...May 19, 2020 at 10:06 am #260780Anshuman SahuKeymasterThe fix has to be done from your server side .There is nothing can be done from theme side. Apart from this you will face other issues without the working $_GET on your website . Please add this custom css in your wplms -> appearance -> customize -> custom css : .unit_wrap .quiz_results_popup{display:none;}May 25, 2020 at 8:55 am #262496vikrant003ParticipantHi Alex, Above code didn't work. I also started the process to replicate the issue on a brand new server with PHP 7.4 and the issue was still there. Would you mind sending the required PHP components for this to work successfully? If I ask you to set the site up for me, would you be able to do this and demonstrate that the bug doesn't exist in the theme? I am trying hard to fix these bugs before I can go live. Please please assist.May 27, 2020 at 6:41 am #263127Anshuman SahuKeymasterThis reply has been marked as private.June 1, 2020 at 11:34 am #264749vikrant003ParticipantThis reply has been marked as private.June 3, 2020 at 10:58 am #265446vikrant003ParticipantHi Alex, Did you manage to check this? This is the final blocker in my site going live so I would appreciate a fix pls. RegardsJune 3, 2020 at 11:20 am #265466Anshuman SahuKeymasterThis reply has been marked as private.June 5, 2020 at 7:41 am #266003vikrant003ParticipantHi Alex, Just to make sure this is not a site setup error as I did it myself, would you be able to rebuild the site for me and see if the issue still exist? I am a bit sceptical as the same issue exists on three different servers where I tested. How is it possible? It could be possible that I made some error in building that site? I am confirming to you the credentials and site details in my next post, just to ensure you are doing it on test setup. ThanksJune 5, 2020 at 7:42 am #266006vikrant003ParticipantThis reply has been marked as private.June 5, 2020 at 11:10 am #266060Anshuman SahuKeymasterRe-building site wont help as the error is somewhere on the server or maybe in wordpress files . I could not see .htaccess file in your ftps ,there could be a rule in it which resets the $_GET in it. Please try re-installing your wordpress to ensure that the issue is not related to code. I have shared a video already to you showing that the we are able to capture the $_GET var in the same file on my local setup.June 9, 2020 at 2:32 pm #266996vikrant003ParticipantHi Alex, The reason for not having .htaccess file is that it's the nginx installation of web server, not apache. Having said that I watched the video and realised you were running localhost site on Windows machine. I replicated on Windows and it worked with XAMPP. I started replacing nginx with Apache on my test Ubuntu server and this issue didn't exist there. Today I replaced it on production ubuntu server and this issue no longer exist. I don't know what was the issue with nginx but glad it's sorted. You video helped me in moving to Apache otherwise it was difficult to sort out. I thought I will write this as it might help someone.. Thank you..June 10, 2020 at 6:07 am #267109DianaParticipantAsking on @Alex's behalf Can we close this topic?June 10, 2020 at 12:47 pm #267258vikrant003ParticipantYes, pleaseJune 11, 2020 at 6:37 am #267392DianaParticipant@vikrant003 Okay Closing
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