Empty squares instead of icons in v.4

Home Forums Legacy Support 4.0 Bugs & Issues Empty squares instead of icons in v.4

Viewing 15 posts - 16 through 30 (of 40 total)
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  • #331108
    shynkaryk
    Participant
    Thank you very much! But I didn't understand about H5P: I regenerated service worker, clearned out the cache in my browser but it didn't help. What am I doing wrong?
    #331237
    shynkaryk
    Participant
    Where did you add the fix to my site? 2 days passed and nothing changed. I did everything as you wrote. Nothing helps: empty squares are still displayed in H5P frames and elsewhere. You promised to update the plugin - no update. It's tiring.
    #331543
    MrVibe
    Keymaster
    The h5p scroll bars are gone. The h5p is loaded inside the unit and auto-corrects. See video : https://drive.google.com/file/d/1cekWXhUB8BF5h6lhD0_T3F3iUKcTJjHW/view?usp=drivesdk Fix is added in your site, so no need to update
    #331548
    MrVibe
    Keymaster
    h5p is using its own fontawesome 4 library : https://prnt.sc/wc7x32 so we'll have to enqueu it in the service worker, like in the docs : https://docs.wplms.io/admin-guide-faqs#elementor-and-other-icons-go-missing-when-pwa-enabled
    #331631
    shynkaryk
    Participant
    Thank you. 1. Your fix with H5P scroll does not work in cases I have inserted H5P to unit through the shortcode. In my courses I have inserted all H5P elements through the shortcode because I created it in old version of the theme. It is impossible to change the unit type to H5P in the backend editor, so I added this temporary fix, which works not in all cases (https://prnt.sc/wch8vo): .course_status .unit_iframe_wrapper { min-height: 700px !important; I can't replace old H5P units with the ones created in the new editor, because the Unit Completion Lock is enabled in the course and this will block course students. But for new courses, your fix will probably work better. 2. For me, the critical problem is with empty squares. I am asking about this problem in this topic, not about scrolling. I added all fonts here: https://drive.google.com/file/d/13W1OIN94IMlq3nix-yXrfKQ3kUlQRKpk/view?usp=sharing I have regenerated service worker, cleaned out the cache in my browser. But it doesn't help! I see in your video that you also have empty squares in H5P on my site. You can add the right font on my site to Pre-Cache Resources and make sure it doesn't work. What can be the solution to this problem?
    #331869
    Anshuman Sahu
    Keymaster
    Hi we are checking this up.the h5p content show up in iframe in wplms ,maybe the issue is with service worker not being able to server h5p css .
    #331887
    shynkaryk
    Participant
    I reported this problem 3 months ago. My clients are complaining. I'm losing money because of this. I will complain about you.
    #331905
    MrVibe
    Keymaster
    working on this.
    #332092
    shynkaryk
    Participant
    Thank you. Waiting.
    #332387
    Anshuman Sahu
    Keymaster
    Yes we are also facing this issue with the h5p content . The issue is that the content is showing in iframe and service worker does not cache resources mentioned in css file paths , this is where the issue appears . We also defined our font definition outside css in an inline css we need to do that for h5p as well .
    #332769
    shynkaryk
    Participant
    Unfortunately, the problem with empty icons is not only in H5P, but also in other parts of the site (not only in PWA). But in other parts helps "temporary fix", proposed by Mr.Vibe. But in H5P frames it does not work. I created courses in version 3.x with many H5Ps, and there were no such problems. Now it has become quite critical as students complain. I hope you will find a solution.
    #332907
    Anshuman Sahu
    Keymaster
    Yes we checked this up and found the issue with the field itself in saving it .Its not saving the file urls , we have fixed that thing to add this at your end please share your valid ftp credentials .
    #332924
    shynkaryk
    Participant
    This reply has been marked as private.
    #332949
    shynkaryk
    Participant
    This reply has been marked as private.
    #333431
    shynkaryk
    Participant
    Hello! Any news?
Viewing 15 posts - 16 through 30 (of 40 total)
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