Error updating Vibe Custom Types

[Cl@ude]

This reply has been marked as private.

[Anshuman Sahu]

Hi Cl@ude, yes i see it now checking ....

[Anshuman Sahu]

Hi you have shared your credentials in private reply of someone else's topic. Note that private replies on the topic made by any one can be seen by vibethemes staff (moderators) and by the creator of that topic . Therefore please change your admin and ftp credentials . Secondly about the issue .Well I was able to load the product edit page with french language with vibe customtypes activated on your website : http://prntscr.com/o9v4ym     The issue seems to be of memory limit .you memory limit is just 40 Mb.The wordfence plugin is taking much memory and hence the edit page is not loading somehow . I deactivated wordfence plugin and edit product page appeared to me : http://prntscr.com/o9v4ym   We recommend memory limit to be 128 MB .Please contact webshost on this

[Cl@ude]

Thank you ! How did you check memory limit ? I thought i did set it to 128Mb. I'd to know how to verify the webhost job ;-)  

[Anshuman Sahu]

Well from here I was able to see that the memory limit is actually just 40 MB . http://prntscr.com/oakzgv Please contact your web hosting service .they usually help with this stuff in applying memory limit to wordpress setup . Yes I can see the your memory limit is already 128MB but its not applying to wordpress setup . refer : https://www.wpbeginner.com/wp-tutorials/fix-wordpress-memory-exhausted-error-increase-php-memory/

[b7lanca]

how to create a topic? i can not understand where and how ? i solved the problem, but please send me the guide to create the topic, so next time i will do it, thanks

[Anshuman Sahu]

please refer : https://wplms.io/support/knowledge-base/how-to-create-a-support-topic-in-new-wplms-forums/

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