Home › Forums › Legacy Support › Support queries › Setup issues › In-Course Quiz Failed Attempt Issue
- This topic has 20 replies, 3 voices, and was last updated 5 years, 7 months ago by Anshuman Sahu.
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August 29, 2018 at 5:25 pm #174100layne2ParticipantHello, I am having an issue with the in-course quizzes in my courses. The issue is that if a user fails the quiz they are redirected to this page: https://imgur.com/a/LC4ZxVn The only way for the user to get back on track is for them to click continue course. I am sure this is because I have the auto-trigger course complete and auto-evaluate quiz results options selected. Is there any way that the user does not have to be taken to this page when they fail a quiz? Thank you and have a great day!August 30, 2018 at 1:11 pm #174224Mark MorganSpectatorHello, Please follow this tip to resolve this issue. Refer : https://wplms.io/support/knowledge-base/cant-continue-course-when-auto-trigger-finish-course-and-auto-mark-complete-unit-is-activated/August 31, 2018 at 1:46 pm #174366layne2ParticipantHey Mark, I have already implemented this code to solve the issue of a user being trapped on the page I am talking about. However having the code does not stop a user from being redirected to the page when they fail the quiz attempt.August 31, 2018 at 6:25 pm #174398Anshuman SahuKeymasterTwo main points to note after applying that tips are :
- Make sure that the quiz is connected to the course in quiz settings . refer : http://prntscr.com/kp6xly
- User should have retakes left for the quiz .
September 1, 2018 at 4:23 pm #174479layne2ParticipantHey Alex, I have both of these main points covered. All of my quizzes are connected to the correct course and I have specified a user gets 500 retakes. So neither of these options are causing the issue.September 3, 2018 at 8:20 am #174602Anshuman SahuKeymasterok yes the issue still replicating .To debug this could you please provide your ftp credentials to make the changes in that code fix and check again ? P S : mark reply as private while sharingSeptember 14, 2018 at 4:06 pm #176272layne2ParticipantThis reply has been marked as private.September 15, 2018 at 9:20 am #176344Anshuman SahuKeymasterThis reply has been marked as private.September 15, 2018 at 6:51 pm #176402layne2ParticipantThis reply has been marked as private.September 17, 2018 at 2:00 pm #176559Anshuman SahuKeymasterThis reply has been marked as private.September 19, 2018 at 2:26 pm #176882layne2ParticipantThis reply has been marked as private.September 20, 2018 at 1:33 pm #177018Anshuman SahuKeymasterYes that fix was meant to disable the auto trigger finish course when user has some retakes left in their course . In that fix we calculates how many retakes left for the user .If there are any then we disable the auto trigger finish course setting . This is a quick fix we developed recently .Would create better one in case when passing marks are set and user passed the quiz .September 21, 2018 at 1:32 pm #177207layne2ParticipantRight but the issue is that now when a user passes a quiz they aren't taken to the course completed page to be made aware that they have been awarded the certificate. It also looks like the certificate is not being awarded at all upon passing a quiz anymore. So I still need your changes reversed.September 23, 2018 at 1:56 pm #177341Anshuman SahuKeymasterYup in this case user would need to click on Finish course button . This is a drawback as of now in wplms . We would still need to automate this process .September 26, 2018 at 3:29 pm #177836layne2ParticipantPlease just reverse your changes. It is important that my site is working the way it was before I gave you access. Thank you. -
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