Mobile Login Not Working

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Viewing 7 posts - 1 through 7 (of 7 total)
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  • #57332
    ak127
    Spectator
    Hi, The 3 lines menu and login link do not work on mobile devices. On a desktop the login icon opens up a popup window to login, but nothing happens on mobile devices. I found a temporary workaround for the menu by hiding the theme's menu and use a different menu through a WP plugin. However I can't find a solution for the login isse. Please help.   Thanks
    #57443
    H.K. Latiyan
    Participant
    Please make sure your theme and plugins are updated to the latest versions i.e. 2.1.1 Also please share more details on this, and also share the site url with us to start debugging the issue.
    #57512
    ak127
    Spectator
    Hi Latiyan,   The theme and plugins are all up to date. The site url is: https://www.esoftskills.com Basically if you try to login from a mobile device nothing happens. The menu as well doesn't work on mobile so I changed the theme's menu for a different one through a plugin. Cheers
    #57665
    Anshuman Sahu
    Keymaster
    Okay can you please also share your admin credentials to check the issue .Right now issue is not replicated on your site We need the issue replicated to suggest any fix for that .
    #58492
    ak127
    Spectator
    I have tried several smart phones and the login button does not work. Please also check the WPLMS theme mobile menu which is hidden now as I am temporarily using a differnt plugin for the current menu Please find below my credentials: user ak127 psw   Mnenartovic75   https://www.esoftskills.com/wp-admin   Thank you
    #58640
    Anshuman Sahu
    Keymaster
    Okay i checked your site and find that you have minified the js files of many plugins into one using some third party plugin in mobile . This is causing errors in your site in mobile . refer screenshot in private reply . Please remove that minification . If you want minification and caching then please refer this tip: https://wplms.io/support/knowledge-base/enabling-caching-in-wplms/
    #58641
    Anshuman Sahu
    Keymaster
Viewing 7 posts - 1 through 7 (of 7 total)
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