mycrede + product combination

Home Forums Legacy Support Support queries How-to & Troubleshooting mycrede + product combination

Viewing 15 posts - 1 through 15 (of 18 total)
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  • #183170
    smtanveer2
    Spectator
    1.I have installed woocommerce & mycrede addon. I have set the pricing for a course as below: a) 30 USD for 180 days   b)  50 points for 7 days. but after selecting points(b) and pressing 'Take this Course' Button nothing happen and does not show 'Continue course' button.  but option (a) works. where is the problem?
    1. I made a woocommerce product  for rewarding (buying) points. After product purchase completed, points was not added to customer. soulution?
    #183217
    Diana
    Participant
    @smtanveer2, Please check this tutorial: https://wplms.io/support/knowledge-base/wplms-mycred-add-on/ If you still face any issue then Let me know
    #183239
    smtanveer2
    Spectator
    i followed the tutorial. my question is can i set pricing of both Payment subscription and mycrede subscription at a time for a course. or i must have to set either one....
    #183357
    smtanveer2
    Spectator
    This reply has been marked as private.
    #183360
    smtanveer2
    Spectator
    u can watch the video stating the problem: https://screencast-o-matic.com/watch/cFXhYuYNhP
    #183423
    Diana
    Participant
    @smtanveer2 Okay, Now I have Got your point. You want to use mycred points and subscriptions both options at the same time. This is not possible to use multiple pricing options at the same time because in the code we have set the values in the post meta and there is only one post meta for both these options so you can either use points or subscriptions
    #183432
    smtanveer2
    Spectator
    Ok. but still there is problem. Please watch the video to understand my problem.  https://screencast-o-matic.com/watch/cFXhYuYNhP   When i take any course using mycrede points, the button 'Take this course' does not change to 'Start Course'. but the points are deducted!
    #183664
    Diana
    Participant
    This reply has been marked as private.
    #183781
    smtanveer2
    Spectator
    any update?
    #183928
    smtanveer2
    Spectator
    Hello there, have u changed something?  woocommerce direct checkout is not working now after clicking on 'Take this course' button. Though I set it correctly. see screenshot: http://prntscr.com/lh18qi   and what about my previous problem?
    #183954
    Diana
    Participant
    @smtanveer2 No, I didn't change anything on your site. We will always inform you whenever we change anything on your site. Let me check the both these issues Updated Reply The credentials you have shared above are not admin credentials. So this is not possible for me to change anything on your site. Direct Checkout is not working: please check this-> https://wplms.io/support/knowledge-base/direct-checkout-not-working/ Please make sure all your plugins and theme is updated to the latest versions. Also try re-saving the permalinks and clearing the browser cache.   Issue 1: your issue was points are deducted but take this course is not changing to start course. The course you have shared here is a private course. So you can't take this course because it is a private course. For checking purpose you can add the students from course-admin area. To make this course as a paid course make sure your woocommerce product and the course should be connected to each other You shared this course link to check: http://mobile.eshosikhi.com/course/mathematics-2nd-paper-hsc/ If you still face any issue then I need the admin credentials to check the issue p.S. Mark your reply as private while sharing the credentials
    #184150
    smtanveer2
    Spectator
    This reply has been marked as private.
    #184236
    Diana
    Participant
    This reply has been marked as private.
    #184516
    smtanveer2
    Spectator
    very much frustrated! it is a very important feature for me. but not working. I set all the things correctly, but not working! i request u to investigate more deeply. what is the following logic: a) deduct points > do not show in my courses >> but shows the course in course & stat widget > but can not access the lesson!
    #184529
    Diana
    Participant
    This reply has been marked as private.
Viewing 15 posts - 1 through 15 (of 18 total)
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