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- This topic has 42 replies, 3 voices, and was last updated 4 years, 6 months ago by logan.
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October 10, 2019 at 2:28 am #229445ptah-hkSpectatorThis reply has been marked as private.October 11, 2019 at 10:27 am #229721loganMemberHello, No luck. it is possible your server is blocking my IP. Please try this: Creating a phpinfo page: In this walkthrough we will use the cPanel File Manager to create our phpinfo page.
- Start by logging into your cPanel
- Open File Manager
- Make sure you are in the directory you want to put the phpinfo page into. For instance, if you are making a phpinfo page for your main domain name, you will want to be in the public_html directory. If you're creating a phpinfo page for an Addon domain, navigate to public_html/addondomain.com
- Click on the "New File" File icon at the top of the page
- In the dialog box that appears asking you for a file name, type in phpinfo.php. Note: this file can actually be named anything you want it to be, phpinfo is just the most common name for this file).
- Locate your new phpinfo file, right-click it and select either "Edit" or "Code Edit" from the menu. If a "Text Editor" prompt appears, in the drop-down list, choose "utf-8" and then click the "Edit" button.
- In the editor, type in the following text:
- <?php phpinfo(); ?>
- Click the "Save Changes" button.
- That's all there is to creating a phpinfo.php file.
then share the screenshot of all these settings. i will check them with mine.October 14, 2019 at 2:29 am #229933ptah-hkSpectatorThis reply has been marked as private.October 14, 2019 at 6:01 am #229962loganMemberHello, please try this: https://cl.ly/5c8334 while it is in your browser then click ctrl + p button. then save all pages as pdf then share the pdf with me, i will match every setting with mine. send here: [email protected]October 14, 2019 at 6:32 am #229972ptah-hkSpectatorThis reply has been marked as private.October 15, 2019 at 10:12 am #230176loganMemberHello, thanks I got it, I am working on it. please remind me in case there is no update.October 18, 2019 at 6:46 am #230557ptah-hkSpectatorThis reply has been marked as private.October 19, 2019 at 4:29 am #230648Anshuman SahuKeymasterHi we would need some more time to debug as the nature of the issue is related to server itself. Please also tell us what is your server's operating system(contact webhost) (is it ubuntu or something else ) , we would need cpanel details as well as we might need to install fonts on your server ?October 21, 2019 at 7:30 am #230768ptah-hkSpectatorServer's OS: CloudLinux release 7.6. Plesk Panel. here is the package i received in the email: phpinfoOctober 22, 2019 at 10:25 am #230917loganMemberHello, I tried hard but I could not find a working solution for this. this is related to your server and its encoding. this is not supporting the AREALUNI.TTF fonts that's why the certificate have some alien symbols.October 28, 2019 at 9:16 am #231418ptah-hkSpectatorThis reply has been marked as private.October 28, 2019 at 9:58 am #231421ptah-hkSpectatorThis reply has been marked as private.October 30, 2019 at 5:28 am #231628loganMemberHello, yes, they are the same, it is my typing mistake. i apologies for that. No, I have not tried any plugin to install the .ttf file to the server. you can search for third-party plugin over the internet.
i am still trying to find a working solution for this. if there is any update i will inform you. i just need some more time. i appreciate your patience. -
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