Print Certificate after Update

[ddileo]

Since the update, we noticed multiple print certificate issue that differ by browser/OS. Print certificate works in Windows Edge, but not in Mac Firefox. In Mac Safari you now have to double-click the print icon, but then the certificate image does not display. The Close window X icon when certificate is loaded does not work at all now - it gives the print dialog box again.

[Anshuman Sahu]

Need to test the issue with safri . And the issue with the "close" is pending issue as of now in wplms . track : https://trello.com/c/PgysWKxX Please share your site url and admin credentials to fix  issue with close link at your end ? PS : mark reply as private while sharing .

[ddileo]

This reply has been marked as private.

[Anshuman Sahu]

Ok I have added the fix for the close certificate button there in your certificate .But I was not able to fix the issue with the blank print preview there .And Im not able to replicate the issue at my our  site . We are using jsprint script to print the certificate .I am not sure whether it is chrome or jsprint creating this issue . We have to check this . CAn you please provide your a valid FTP credentials to check this further .(Need to check some code changes ) . For the time being we can hide the print button and just show that pdf button .Shall we?

[ddileo]

This reply has been marked as private.

[Anshuman Sahu]

Well I ran some tests but could not fix that issue but I have added this css in your site to hide the print button and only enable the pdf button which user can also print  : .extra_buttons a.certificate_print {display:none} 

[ddileo]

This reply has been marked as private.

[ddileo]

This reply has been marked as private.

[ddileo]

This reply has been marked as private.

[Anshuman Sahu]

Well yes I found all your courses were in trash when I logged into your site .I thought you did it so did not touched them at all and just published one demo course for testing purpose . I also want to you to inform that to counter this issue with the print preview we are now saving the generated user certificate image in media library . We are working on this . Please track : https://trello.com/c/R4T6azmP

[ddileo]

OK, thanks. However, the PDF option causes the student data to disappear from the certificate, so that option is not viable either...

[Anshuman Sahu]

Well the feature to regenerate the certificate has been released already .Now we save the generated certificate as an image that can be print easily . For that you need to "disable" the "Disable image mode in certificates" from wp-admin-> lms -> settings . Please refer : https://wplms.io/support/knowledge-base/improvements-in-wplms-certificates/

[ddileo]

Thank you. That resolves it!

[Author]

Posts