have you cleared the cache?
and also deactivated the cache plugin?
because it is a cache issue
clear all cache deactivate cache plugin and hard reload
Hi!
If you can see for 2 months that I generated my ticket.
I already cleared the cache, made the new update and also went back to the wordpress and it does not work.
I am very tired that since your last update my website does not work. My client lost several sales because clients are not allowed to log in.
- ANOTHER NEW PROBLEM:
The shipping address fields do not appear and it does not allow you to complete the purchase.
Image:
https://www.dropbox.com/s/9iafi5sdnf7m32p/image2323.jpg?dl=0
I am very unhappy with the theme, the new update brought those two problems and my client is losing a lot of sales. Please ask for a solution.
Hi!
If you can see for 2 months that I generated my ticket.
I already cleared the cache, made the new update and also went back to the wordpress and it does not work.
I am very tired that since your last update my website does not work. My client lost several sales because clients are not allowed to log in.
Hi!
If you can see for 2 months that I generated my ticket.
I already cleared the cache, made the new update and also went back to the wordpress and it does not work.
I am very tired that since your last update my website does not work. My client lost several sales because clients are not allowed to log in.
- ANOTHER NEW PROBLEM:
The shipping address fields do not appear and it does not allow you to complete the purchase.
I am very unhappy with the staff, the new update brought those two problems and my client is losing a lot of sales. Please ask for a solution.
Image:
https://www.dropbox.com/s/9iafi5sdnf7m32p/image2323.jpg?dl=0
hi
to solve any issue on the ticket you need to continue here
http://prntscr.com/1sf49g8
just checked on your site and fields are showing here
http://prntscr.com/1sf40k5
then exactly what's the issue here?
and also mention your issues in points
as the topic is bit old
so explain your issues one by one
Now I create a new topic.
The problem of this image: http://prntscr.com/1sf40k5
Is that when customers want to buy only appears, name, surname and email. But the address, city, postal code do not appear. The information needed to buy. And he does not allow the purchase to be completed either, "because that information is not there", but it does not appear, it is as if it would be hidden ...
This is also happening since the new version in January or February. I had no problems all year 2020, but since January and February I have only problems with the web.
hi
just checked on your site and found that you are using many third-party plugins on your site
and on the fields display: none CSS is applying:
http://prntscr.com/1sk2cjh
this is can be due to custom code available on your site or third party plugins you are using as this is working totally fine on local
http://prntscr.com/1sk2isz
this has no connection with the theme or plugins update
.
