Home › Forums › Legacy Support › Support queries › Setup issues › reactivated membership, course buttons reset
- This topic has 27 replies, 3 voices, and was last updated 3 years, 10 months ago by MeesterGijs.
-
AuthorPosts
-
June 5, 2020 at 7:17 am #265994MeesterGijsSpectatorDear Alex, The intention to have the progress saved into the course button was successful! So that's great. And that courses are still visible in profile page is also something new. Nice! :) I also love the renew button on course page: https://imgur.com/a/xD4dnV9 But now a few other things happened. I now have two buttons in my profile page when membership is expired. Can we delete the green one and centre the botton one with the final score? Most importantly. After paying for the renewal of my membership I get logged out. How can we fix this? UPDATE: I tried it a second time, and I didn't get logged out :) Thanks in advance, GijsJune 6, 2020 at 6:19 am #266254Anshuman SahuKeymasterFor two buttons issue please share your site password again . for issue with logged after purchase : please check your site url provided in the redirect after payment in payment gateway settings or in woocommerce settings (if there are such settings) .the issue could be related to caching .June 6, 2020 at 7:25 am #266270MeesterGijsSpectatorThis reply has been marked as private.June 8, 2020 at 1:05 pm #266687Anshuman SahuKeymasterThis reply has been marked as private.June 11, 2020 at 12:03 pm #267498MeesterGijsSpectatorThis reply has been marked as private.June 12, 2020 at 1:53 pm #267809Anshuman SahuKeymasterThis reply has been marked as private.June 12, 2020 at 6:35 pm #267876MeesterGijsSpectatorOh, sorry. This is something I am testing at my staging website: http://staging-meestergijs.kinsta.cloud/ You'll see this; all courses show CONTINUE (after renewal) You can login there with the same credentials as I shared above.June 13, 2020 at 2:01 pm #268025Anshuman SahuKeymasterHi thanks for pointing our ,please provide me some time to check this out , it seems the new plugin is not reducing the duration in your courses well .June 14, 2020 at 6:05 pm #268120MeesterGijsSpectatorSure, I will come at this later this week.June 17, 2020 at 1:21 pm #268905Anshuman SahuKeymasterWell the issue is captured m the issue with course status still might be appearing in your site . Please use this new plugin to retain the status of the course : https://bit.ly/2CajYEYJune 18, 2020 at 6:24 pm #269212MeesterGijsSpectatorAlex, I really appreciate the effort. But using your new plugins gives me a lot of issues. I deleted the old plugin, installed and activated the new plugin. All of this is at https://staging-meestergijs.kinsta.cloud/, my testing site. After creating a new, fresh ccount it tells that all courses are expired. But I can continue five. Continue? When I've just created an account, none of the courses has even been started: https://imgur.com/a/jP7deMp Does this have to do with the fact that it's a staging site? Then when I complete a course and after completion go back to course page, the course button says CONTINUE. That's weird. It should show the final score... And courses that say EXPIRED are still accessible and once on the course page the button says CONTINUE, and no longer EXPIRED... I really don't get it.June 19, 2020 at 1:58 pm #269435Anshuman SahuKeymasterWell I could not see such issue : https://prnt.sc/t2rx27 We need to check your memberhsips configuration now . Please provide some time and ping back for reminder .June 21, 2020 at 12:54 pm #269674MeesterGijsSpectatorI will
-
AuthorPosts
- The topic ‘reactivated membership, course buttons reset’ is closed to new replies.